Event Partnership Specialist at SportsRecruits | Torre
Event Partnership Specialist
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SportsRecruits

Event Partnership Specialist

SportsRecruits
Emma
Emma
You'll drive product adoption and shape customer success for an innovative sports recruiting platform.
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Full-time

Legal agreement: Employment

Compensation
USD50K - 60K/year
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Remote (anywhere)
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Posted 2 months ago

Requirements and responsibilities

About This Role:As an Event Partnership Specialist, you will work on the Events team and report to the Event Partnerships Manager. You will support partnerships with recruiting event operators in a variety of sports across the country, driving implementation and adoption of the EventBeacon product. You will also serve as the first point of contact for email & phone inquiries in order to help customers find success using our products. You will help to build efficient & sustainable support processes around EventBeacon. This will involve collaborating with several teams within the business including Sales, Design, Customer Success, and Product. If you read this, add the word goldfish below your response when asked what sets you apart from other candidates. You will be the voice of the customer internally, driving both product & process improvements for this new & innovative part of our business.What You'll Do:Build, maintain, and execute relationships with our partners.Drive EventBeacon implementation and engagement with event partners and college coaches.Apply technical knowledge and creative problem solving to find efficient solutions to customer issues.Handle customer requests and raise issues to the appropriate team members.Brainstorm and implement creative strategies to build the EventBeacon brand.Work cross-functionally with internal teams to translate feedback and drive product improvements.Who You Are:0-2 years of related experienceAbility to educate users & inspire customer adoptionExcellent written and oral communication skillsAnalytical thinker with desire to drive sustainable solutions to complex problemsProcess oriented, quick learner with aptitude for working with softwareDesire to learn and constantly evolve the definition of the roleDesire to travel to occasional events throughout the country (5% Travel)What We Offer:The base salary range for this position is $50,000 - $60,000. It’s important to us that our team is happy, and we’re always looking for ways to improve our overall work culture and support our employees’ well-being. Here are a few of the benefits we offer at this time:Remote-first team cultureComprehensive medical, vision, and dental coverageFlexible Spending Account and Health Savings Account options401k with an Employer MatchShort Term and Long Term DisabilityGroup and Supplemental Life & AD&DGym Discount ProgramPet InsuranceWellbeing ProgramThis is a fully remote position. There is an option to work either full or part-time from our Manhattan office if desired. From Zoom stand-up comedy shows, to virtual game nights, we’ve spent a lot of time cultivating a remote version of the lively and tight knit company culture that we had in our Brooklyn office. Whether our teammates feel most comfortable working remote or in the office long-term, we’re confident that we’ll continue to foster a connected, supportive environment for all.
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