Manager of Product Support - JP Business at KKCompany | Torre

Manager of Product Support - JP Business

You will shape product strategy, drive market growth, and bridge innovation across Asia.
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Full-time

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Tokyo, Japan
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Posted 5 months ago

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KKCompany Technologies, Asia's leading AI multimedia technology group is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications.At KKCompany, we believe in Innovation Made Simple, and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is the worlds first platform bringing legal music streaming service to the public. It utilizes state-of-the-art streaming technology to enable excellent user experience. Our flagship brands and a base of international clients enable us to accumulate extensive data and advance analytical capabilities. The strengths along with our abundant experience in brand management help businesses achieve digital transformation successfully. We serve over tens of millions of consumers and enterprise clients in Asia cross a broad spectrum of industries such as telecommunication, multimedia, online education, fitness, smart retail and more.KKCompany now has over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong.Responsibilities:The Product Support position is a product team responsible for product planning and marketing.We will provide sales promotion support in collaboration with the sales/marketing department in the Japanese market, and communicate Japanese market needs to the product department in Taiwan.In addition to being a product support, we also function as a product information hub for the Japanese subsidiary.We will make adjustments to strengthen and develop the required product functions.Product: As a product support, you will provide technical support to each domestic department. We also compile and provide market needs and functional requests to the product development team in Taiwan.Price: Based on market trends and competitive product prices, we develop a pricing strategy that includes suggested retail prices.Promotion: Support the Marketing team's webinars and trade shows, create and execute demos and presentations. Sometimes you will be asked to spread product information like an evangelist.Place: Provides content such as technical information and success stories for channel partners to support sales promotions.Pre-Sales: We assess whether a product satisfies customer needs/requirements in a sales project, and if it cannot be achieved with a cloud product, we work with sales to develop functions and products.Requirements:Business level English reading, writing and oral conversation skillsMember managementThose who have experience in any of the following・Experience as a product specialist/evangelist. ・Experience in corporate IT solution sales or consulting. ・Experience as a product planner/product managerNice to have:Experience in video/music distribution service business or experience in the entertainment industryDigital marketing experience or knowledgeChinese (Mandarin) skills
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