IT Desktop Support at DivinityLinx | Torre
IT Desktop Support
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DivinityLinx

IT Desktop Support

DivinityLinx
Posted by
Muhammad Mursaleen
Emma
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Base compensation EUR2.2k/month
~USD2.46k/month

+ Overtime ( EUR100 /hour)

Negotiable
location_on
Warsaw, Poland
Posted 2 months ago

Responsibilities

Key Responsibilities: - Provide onsite L1/L2 desktop and end-user support. - Troubleshoot hardware, software, printers, and peripheral issues. - Support Windows operating systems, Microsoft 365, and standard business applications. - Perform laptop/desktop setup, configuration, deployment, and troubleshooting. - Manage user accounts and access-related issues. - Troubleshoot LAN/Wi-Fi and basic network connectivity issues. - Handle IMACD activities (Install, Move, Add, Change, Dispose). - Manage IT incidents and service requests through the ticketing system. - Maintain IT asset inventory and documentation. - Follow SLA requirements and escalate complex issues when required. - Provide professional technical support to onsite users.
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