Customer Service Representative at LPC Centre | Torre
Customer Service Representative
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Customer Service Representative

LPC Centre
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Full-time

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Shared by
Juan Fernando Domínguez
 1 day ago

Requirements and responsibilities

We’re hiring!We are currently seeking a dedicated candidate to join our team for the role:🔶️Customer Service RepresentativeResponsibilitiesKeeping up with potential clients’ registrations and requests, as well as other issues with our services relayed via our website and email, in a timely fashion.Keep customer accounts current by updating databases, and document all inquiries, requests, resolutions, and follow-up tasks.Escalate inquires and requests as necessary to the appropriate department.Ability to maintain professionalism at all times and deal with complaints calmly.Inform customers by mail of Registration information, such as Training dates, Hotel Reservation, Taxi Details, etc.Coordinates with the Accounting Department regarding customer credit status.Follow up with customer payments and adjust financial records as needed.Answer any questions the Clients may have about LPC services in a professional way.Perform other job-related duties as assignedQualificationsBachelor degree ,diploma or equivalent1–3 years of experience in customer service, client support, or related rolesStrong English verbal and written communication skills.▪️Work Arrangement: Remote▪️Working Mode: Full-time, 5 days a week
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