Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives.By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.We are looking for someone passionate about the hospitality industry with strong existing knowledge of what it takes to be the most high-value-add concierge.We are looking for someone passionate about the restaurant industry with extremely strong existing knowledge and relationships with some of the best restaurants in the major US markets.General Responsibilities:Communicating with clients, restaurants, and team members to deliver primetime reservations at the best restaurants in major US marketsSourcing ideas for content to submit to our content team on a weekly basisDevelop new relationships with restaurants and nightlife venues in major US marketsWhat we are looking for:Experience working with high net worth clientsStrong knowledge of the major US markets dining industryStrong existing relationships with top-tier restaurantsExperience building relationships and partnerships with dining and nightlife venuesEntrepreneurial, problem-solving attitudeExcellent, clear, and effective verbal and written communication skillsExperience working in a collaborative and transparent environmentAbility to work in high-pressure environment with tight deadlinesFlexible working hours - available to work on evenings and weekendsBasic Qualifications:High School Diploma, GED, or Equivalent CertificationAt least 1 year of fine-dining experiencePreferred Qualifications:Bachelor's degree2+ years of luxury hospitality experience2+ years of fine-dining experienceThe minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent IRichmond, VA: $56,800 - $64,800 for Premium Customer Agent ICapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com.
2 days ago