About the Role We are looking for an experienced Personal Injury Case Manager to support a U.S.-based legal client. This role is ideal for someone with hands-on experience independently managing personal injury cases through the pre-litigation process, from intake through demand. The ideal candidate is organized, proactive, confident working independently, and comfortable communicating professionally with both English- and Spanish-speaking clients. Key Responsibilities • Manage a full caseload of personal injury cases from intake through demand • Serve as the primary point of contact for clients and provide case updates in English and Spanish • Request, review, and organize medical records, bills, insurance documents, and other case materials • Coordinate with medical providers, insurance adjusters, attorneys, and other parties involved in each case • Prepare demand packages and ensure all supporting documentation is complete and accurate • Proactively follow up on outstanding records, treatment updates, insurance matters, and case requirements • Maintain accurate case records, deadlines, notes, and status updates in the case management system • Ensure cases continue progressing without unnecessary delays Requirements • Minimum of 1 year of hands-on Personal Injury Case Management experience, specifically in pre-litigation • Proven experience independently managing and owning personal injury cases • Fluent or professional-level English and Spanish, both written and verbal • Strong understanding of the personal injury case lifecycle from intake through demand • Experience managing multiple active cases with minimal supervision • Strong organizational skills, attention to detail, and follow-through • Experience using legal case management software or CRM systems • Strong professional communication skills Preferred Qualifications • Experience working directly with U.S.-based personal injury law firms • Experience preparing demand packages and supporting settlement processes • Experience communicating with Spanish-speaking clients • Knowledge of medical terminology, treatment records, liens, and billing documentation • Familiarity with Clio, Filevine, or similar legal case management platforms • Experience communicating with insurance adjusters and medical providers

Legal Virtual Case Manager – English & Spanish Speaker (Remote, PST Hours)

Emma

Responsibilities

Skills wanted:

Language(s) required:

Boogie Recruitment

Boogie Recruitment

About Boogie Staffing Agency:

mission:

www.boogieteam.com/

Admin access needed