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About the Role We’re seeking a sharp, trusted, and highly autonomous Enterprise Solutions Engineer, EMEA Channel to help drive NinjaOne’s expansion into the enterprise market. This is a builder role—your chance to shape how we engage complex accounts, scale technical wins, and define what great looks like in enterprise pre-sales. You’ll own the full technical sales cycle—from discovery and architecture through proof-of-concept and implementation—while partnering closely with AEs to influence deal strategy and deliver real-world impact. You won’t just run demos—you’ll build the playbooks, tools, and repeatable processes that help us scale. If you’ve done this before in B2B SaaS, thrive in high-stakes environments, and want your work to directly shape the next chapter of NinjaOne’s growth, we’d love to hear from you. Location - Remote, anywhere in the UK Travel Requirements - ~50%, including strategic customer meetings, industry events, and team collaboration. What You’ll Be Doing Own the full pre-sales technical experience for Enterprise Partners, Channel, MSPs, and Customers. This will include product demonstrations, architecture design, and key customer engagements to drive deal successRepresent NinjaOne at enterprise-facing industry events, conferences, and customer forums. Support the review and alignment of technical content within RFPs and RFIs without owning full proposal managementPartner with Training and Customer Success teams to accelerate time-to-value and ensure long-term adoption successServe as a strategic voice between Sales and Product—surfacing feedback, identifying feature gaps, and influencing roadmap directionBuild and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE modelCollaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goalsHelp shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment. Technical Requirements Proficiency in Windows environments (registry, services, performance troubleshooting)Familiarity with Linux/macOS systems and basic command-line troubleshootingStrong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protectionsHands-on experience with ITSM platforms and endpoint lifecycle managementScripting experience in PowerShell, Bash, and/or VBScript is preferredComfortable navigating complex IT ecosystems and integrating with existing infrastructureExperience with Salesforce, Jira, Highspot, or equivalent systems is required. About You 5+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customersBrings deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platformsEvolved from a technical background (e.g. TAM, Support, Systems engineer), with practical insight into IT operations at scaleStrong communicator with executive presence—able to tailor messaging for admins, architects, and senior business stakeholdersUnderstands how IT teams evaluate, implement, and scale solutions—along with insight into the limitations of legacy platforms and the shift toward unified, modern alternativesKnown for high emotional intelligence, technical credibility, and a customer-first mindsetOperates well in ambiguity and brings a builder’s mentality to scaling people, processes, and toolsBachelor’s degree preferred but not requiredTechnical certifications (e.g. CISSP, Security+, cloud architecture) are a plusFluent in English required. Additional fluent languages (German, French) are a plus. About UsNinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll LoveOur flexible working hours with remote office options enable you to successfully balance your personal life and your jobYou are insured through AXA Private Medical Insurance (PMI)Enjoy a gym membership discount, access to EAP, Second Opinion Service, Working Body Service & Canada LifeBenefit from Group Income Protection WeCare (virtual services) & Lifeworks App (discounts and cashback)Grow personally and professionally with one of the fastest growing companiesDevelop your skills through our renowned training platformReceive competitive compensationCollaborate with a curious, kind, international and intercultural workforceAdditional InformationThis position is NOT eligible for Visa sponsorship.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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