Director of Operations & Service Growth (Director of Service Orchestration & Business Operations) at Expert VA | Torre
Director of Operations & Service Growth (Director of Service Orchestration & Business Operations)
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Expert VA

Director of Operations & Service Growth (Director of Service Orchestration & Business Operations)

Expert VA
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Emma
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Compensation
PHP100k - 115k/month
~USD1.59k - 1.83k/month
Non-negotiable

Engagement length: Open ended

location_on
Remote (for Philippines residents)
Posted 19 days ago

Responsibilities

Director of Operations & Service Growth (Director of Service Orchestration & Business Operations) Pay: ₱100,000 – ₱115,000 per month (depending on experience) Remoote-Work from Anywhere (PH Applicants) Job Type: Full-Time | Reports to CEO / Executive Governance Job Description This is a build-and-run role. You'll launch and scale a new technology-enabled service business from scratch — while simultaneously stepping into embedded, COO-level operating responsibility for our multi-location food-service business. Half business builder, half hands-on operator. What You'll Own Turn an approved business vision into a real, executable plan and roadmap Personally launch early sales, service, and operating processes Build customer, merchant, and delivery-partner networks Lead day-to-day multi-location operations through Area and Location Managers Own service quality, speed, and customer outcomes across every location Improve online conversion, retention, and digital contribution margin Build systems that reduce dependence on manual follow-up and personal rescue What We're Looking For Significant senior operating and commercial leadership experience A genuine track record building or scaling a business or service network Multi-location restaurant, delivery, logistics, or service-operations background Strong business development and partnership experience Practical, hands-on use of AI, analytics, and workflow tools Bonus Points Experience holding managers accountable while developing their capability Online sales / e-commerce growth experience Comfort operating across both strategy and field-level execution You'll Thrive Here If You... Get energy from building something new AND fixing what's broken Can move fluidly between a sales pitch and a kitchen floor walkthrough Want ownership over both the "build" and the "run"
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