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We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.About the RoleAt Rula, maintaining high trust with payers, patients, and providers is the bedrock of accessible mental healthcare. We’re seeking a Senior Software Engineer to join our nascent Trust & Safety Engineering team within the Provider organization. In this high-impact role, you will serve as a leader in our digital armor, driving product-based implementations that enable us to fulfill, audit, measure, and enforce critical Trust & Safety policies across both internal and external-facing users and workflows.You will help lead the charge on both product architecture and operational, process-based solutions—building robust custom tools and leveraging top-tier industry solutions to investigate and mitigate threats like fraud, billing anomalies, and credential abuse. If you are excited to establish a brand-new engineering domain from the ground up, mentor other engineers, and build scalable systems that directly protect a vital mental health ecosystem, this is your next playground.Required Qualifications4+ years of SWE experience, 1+ years working on Trust & Safety systems & 1+ years of experience helping with a brand new project or teamExperience working on cross-functional teams to bridge the gap between technical and non-technical groupsFullstack experience building modern database-backed (sql/no-sql) web applicationsMicroservice development knowledge and experienceA passion for and ownership of mentoring others, reviewing architectures, and establishing design patterns.Have driven all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenanceExamples of working on highly complex projects with a focus on achieving sustainable resultsPreferred QualificationsWhile having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.Start-up experienceExperience developing SaaS applications using the Amazon Web Services (AWS) cloud platformPrevious experience in products with high reliability/accuracy requirements (finance, mission critical systems, etc.)Experience with “on-call”, ability to deep dive complex issues and drive them to resolution independentlyExperience with NodeJs, Typescript, KafkaWe're serious about your well-being! As part of our team, full-time employees receive:100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United StatesComprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA401(k) plan access: Start saving for your futureGenerous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fosteringEmployee Assistance Program (EAP): Supporting your mental and physical healthQuarterly department stipend: Fun team-building activities or in-person gatheringsCommunity and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for allHome office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expensesWellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipendOur teamWe believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.Compensation Range: $166K - $203KThe range above represents the minimum and maximum for starting total cash in this role. The total cash offered is based on a combination of factors such as individual proficiency, pay equity, and experience level.
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