About the roleWe are looking for a strong Senior Business Analyst with Process Analyst experience who combines business, technical, and consulting capabilities.ResponsibilitiesProcess modeling expertise – experience using tools like Visio, Lucidchart, Bizagi, etc., and knowledge of BPMN 2.0.Consulting mindset – strategic thinking, adaptability, and ability to work independently while guiding small teams.Strong business analysis expertise – requirements gathering, process improvement, gap analysis, and workshop facilitation.High-level technical architecture understanding – awareness of system integrations, APIs, enterprise applications, and overall architecture landscape.Strong data flow knowledge (critical requirement) – ability to create data flow diagrams, document source-to-target mappings, and understand end-to-end data movement across systems.Heavy documentation experience – ownership of BRDs, FRDs, technical specifications, process models, and structured documentation.Enterprise-level exposure – experience working in large, complex environments with cross-functional stakeholders.Strong client-facing experience – managing stakeholders, leading workshops, presenting to leadership, and driving consensus.Excellent communication skills – clear, structured, and able to translate between business and technical teams.Required QualificationsStrong consulting mindset with the ability to think strategically, communicate effectively with both technical and non-technical stakeholders, and adapt quickly in dynamic client environmentsProven ability to lead cross-functional workshops, align diverse stakeholders, and drive consensus in complex enterprise environmentsExperience with large enterprise system architectureSolid understanding of enterprise architecture principles/frameworkProficient in creating both business and technical process models (e.g. ACDs, data flow diagrams)Solid business analysis skills with a strong analytical mindset and attention to detailStrong communication skills (written, verbal, presentation, active listening)Excellent client interfacing skills, including responsiveness, adaptability, and follow-throughExperience with modeling tools such as Vision, Lucidchart, Bizzdesign, Bizagi, etc., and creating process diagrams leveraging BPMN 2.0 standards.Ability to work independently, collaborate effectively with team members, and experience guiding small teams or workstreams.Preferred QualificationsTelecommunication industry experienceBasic understanding of finance and/or accounting principlesCompensationSalary Range: $150,000 to $160,000Nice to haveTelecom industry experience and basic finance/accounting understanding.
