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Shared by 
8 days ago
Requirements and responsibilities
Our client is looking for Bilingual Healthcare Intake Specialist (Medical Billing | Patient Support) to act as the critical first point of contact for individuals seeking life-changing court-ordered treatment services, playing a vital role in connecting people with the care they need. This fast-paced, fully remote position puts you at the center of a specialized virtual treatment program that’s experiencing explosive growth. You’ll manage high call volumes efficiently while making a meaningful impact in healthcare, working with a dedicated team that values both speed and compassion in serving clients during challenging times in their lives.ScheduleMonday - Friday, 8:00 AM - 5:00 PM Arizona TimeFull-time roleRequirementsHealthcare or medical background strongly preferredExcellent English communication skills, both verbal and written (English & Spanish required)Spanish bilingual capabilities strongly preferred for expanded service deliveryExperience with customer service in high-volume, fast-paced environmentsHIPAA compliance knowledge and unwavering commitment to patient confidentialityReliable internet connection and professional home office setup for remote workStrong organizational and multitasking abilities to handle diverse call typesSales or intake experience in healthcare settings is a plusExperience with virtual service delivery models is an advantageAPPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED