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Responsibilities
About UsIntelex Outsourcing specializes in providing accurate Over-the-Phone Interpreting (OPI) and Video Remote Interpreting (VRI) services across various industries. Our interpreters facilitate transparent communication between Limited English proficiency (LEPs) patients and Doctors in the USA, Canada and the UK, ensuring messages are conveyed accurately and completely.Job ResponsibilitiesProfessionally answer calls and adhere to the Interpreter's code of conduct.Take detailed notes during calls and maintain awareness of industry-specific vocabulary, particularly in the healthcare and medical sectors.Provide accurate interpretations without adding, omitting, or substituting information.Deliver exceptional customer service and facilitate communication between Limited English Proficient individuals and clients.Participate in internal professional training and pursue additional certifications.Collaborate with team leaders and adhere to dress code requirements for video remote interpreting.RequirementsFluency in English and native proficiency in SpanishStrong knowledge of medical terminology; familiarity with legal terminology is advantageous.High school diploma in the native language.Excellent communication, listening, note-taking, and memory retention skills.Previous experience of At least 1 week OR attending Medical School OR attending a 40hrs Medical Interpretation Training ( This is a must so if you don't have any , Please Don't apply! )What we offerEarn 10 cents /min.Flexible hours. Choose your shift, 24/7Get up to $170/month as performance bonuses on top of your salary.Part-time and Full time options available.70-85% occupancy—peak time: 8 AM–5 PM US EST.
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