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Overview20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.A growing credit repair company is seeking a Credit Repair Dispute Processing Virtual Assistant to support daily dispute processing and client file management.The primary objective of this role is to process client disputes accurately and efficiently while helping improve turnaround times and overall client results. The ideal candidate has previous credit repair experience, understands the dispute process, and can work independently within established workflows.The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.Scope of ServicesContractors will be required to provide services that align with the following client tasks:Credit Repair ProcessingProcess client disputes through the company's established workflowReview client credit reports and supporting documentationPrepare and submit dispute lettersUpdate dispute statuses within the CRMMonitor client progress through each dispute roundEnsure disputes are processed accurately and efficientlyCRM ManagementMaintain accurate client records within DisputeFoxUpdate notes, documentation, and dispute activityTrack client progress and processing statusMaintain organized electronic client filesWorkflow & Quality ControlPrioritize assigned dispute workloadMeet daily and weekly productivity goalsFollow established credit repair procedures and compliance requirementsIdentify missing documentation or information requiring follow-upAdministrative SupportOrganize client documentationMaintain accurate processing recordsSupport additional credit repair administrative tasks as assignedEach engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.SkillsThe Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:Experience working in credit repair requiredFamiliarity with DisputeFox preferredStrong organizational skillsExcellent attention to detailAbility to work independentlyStrong written English communication skillsIDEAL CANDIDATE PROFILEPrevious credit repair experienceStrong understanding of dispute processing workflowsHighly organized and detail-orientedAble to work efficiently in a production-based environmentComfortable managing repetitive but detail-sensitive workSelf-motivated and dependableAPPLICATION SOFTWARE KNOWLEDGEABLE / REQUIREDDisputeFox (Preferred)Credit Repair CRM SystemsMicrosoft OfficeGoogle WorkspaceWork ScheduleContracted Hours per Week: 10 HoursScheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)Daily Working Time: TBD Flexible ESTNote: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.Terms of EngagementContractors will operate under a Master Services Agreement and a Statement of WorkThis is not an offer of employment; contractors are not employees of 20four7VA or any clientAll compensation is processed through 20four7VA according to the terms of the engagementRole Summary & RequirementsREQUIRED SERVICE: Business SupportREQUESTED EXPERIENCE TIER LEVEL: Junior, Senior LevelContracted Hours per Week: 10 hours/weekDaily Working Time: TBD Flexible ESTScheduled Working Days: Monday-FridayREPORTING TO/POC: To Be DeterminedNumber of VAs: 1GENDER PREFERENCE: NoneLANGUAGES SPOKEN/PREFERENCE: EnglishACCENT PREFERENCE: Level A-C (Strong English Comprehension)REGION PREFERENCES: AnyWhat we offerCompetitive ratesWeekly paymentsVarious open roles are availableFree training and upskillingConstant support and guidanceA vibrant community always ready to support youAnd more!
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