This Supervisory Program Manager position supports the Department of Homeland Security (DHS), Customs and Border Protection (CBP) in the area of Support Services. The mission-critical program provides comprehensive training, safety, standards, curriculum development, and technical modernization services to ensure national border security agents can operate safely and effectively. As the Program Manager, you are the strategic anchor of the Support Services contract. Your leadership ensures that the systems and personnel training CBP agents to protect our borders are managed flawlessly. You don't just run a program; you directly impact national security by keeping our frontline operators safe and prepared. Who You Are You are a visionary leader who excels at navigating complex organizational landscapes and driving cross-functional success. You understand that program management is as much about cultivating relationships and motivating a multidisciplinary team as it is about tracking metrics. With a high degree of emotional intelligence, adaptability, and strategic foresight, you will serve as the primary face of Team Carney to the federal client. What You'll Do (Key Responsibilities) Lead the Mission: Act as the primary interface for the Contracting Officer Representative (COR) and government stakeholders, ensuring contract deliverables exceed quality, timeline, and budgetary standards. Empower the Team: Provide strategic guidance, mentorship, and operational oversight to a diverse team of project managers, developers, instructional designers, instructors, and training assistants Ensure Compliance: Lead strategic planning and monitor compliance with federal standards, including Section 508 accessibility, security protocols, and accreditation standards. Manage Resources: Coordinate resource allocation, project plans, risk mitigation, and financial modeling to ensure programmatic success. What You Bring (Qualifications) Experience: Minimum of 3 years of program or project management experience (federal government contracting environment highly preferred) Tools: Mastery of modern project management systems (e.g., MS Project, JIRA, or equivalent). Education: Bachelor’s degree preferred. Credentials: Project Management Professional (PMP) certification highly preferred. Clearance: Ability to obtain and maintain a standard federal background investigation/suitability determination. Why Team Carney? Our Benefits & Perks At Team Carney, we don't just deliver training; we provide Performance Acceleration®. Since 1994, our mission has been to provide top-tier learning, human capital, and technical solutions that empower federal agencies. We focus intensely on helping our employees realize their full potential professionally and personally. When you join our team, you enjoy a robust suite of benefits tailored to support your "whole self": Health & Wellness: Multiple comprehensive medical, dental, and vision insurance options (BCBS CareFirst), Health Spending Accounts (HSA) with company contribution, and Flexible Spending Accounts (FSA). Financial Security: 401(k) retirement plan with corporate match, plus Carney-paid life and disability insurance (with buy-up options). Work-Life Harmony: Generous Paid Time Off (PTO), 11 paid federal holidays, and 6 weeks of fully paid parental leave. Growth & Education: Up to $5,000 annually in tuition assistance and student loan repayment programs. Get Out and Learn: Up to $200 annually to learn almost anything (from pottery to coding!). Get Out and Run: Up to $200 annually to participate in fitness and active lifestyle events. Continuous Development: Continuous access to ad hoc training, professional certifications, and career development tools. EEO/Veteran/Disabled
