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Posted 3 days ago
Requirements and responsibilities
Overview20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.A growing commercial cleaning and private security company is seeking a detail-oriented Business Support Virtual Assistant to support daily operational reporting, compliance review, executive administrative tasks, and light business development activities.The primary responsibility of this role is reviewing employee reports, verifying documentation against company procedures, identifying missing information, and providing concise daily summaries to management. As the business grows, the VA will also assist with inbox management, lead generation, and helping expand the company's digital presence.The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.Scope of ServicesContractors will be required to provide services that align with the following client tasks:Report Review & Compliance MonitoringReview daily employee and officer reports for completeness and accuracyVerify reports follow established company standards and reporting rubricsCompare meal and break attestation forms against employee timesheetsIdentify missing information, incomplete reports, or policy exceptionsFlag urgent issues requiring immediate management attentionPrepare concise daily summary reports for leadershipAdministrative SupportAssist with inbox management and email organizationOrganize operational documentation and reportsMaintain tracking logs and administrative recordsSupport executive administrative tasks as assignedOperational SupportHelp identify reporting trends and recurring operational issuesAssist with maintaining consistency across company reporting proceduresSupport ongoing process improvements and documentationLead Generation & Digital Presence (Secondary Responsibilities)Assist with basic lead generation and outreach activitiesSupport Google Business Profile updates and online presenceAssist with simple social media engagement and company visibility initiativesSupport light digital marketing projects as assignedEach engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.SkillsThe Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:Experience in administrative support, operations, compliance, or quality assurance preferredStrong report review and documentation skillsExcellent written English comprehensionExperience with spreadsheets and business reportingExecutive Assistant or Operations Coordinator experience is a plusGoogle Business Profile knowledge and basic digital marketing experience preferredDual-monitor setup or the ability to efficiently work across multiple applications is preferredIDEAL CANDIDATE PROFILEExtremely detail-oriented with strong reading comprehensionAble to interpret written reports and identify missing or inconsistent informationStrong organizational and analytical skillsComfortable reviewing repetitive documentation with accuracyProactive and dependableStrong written English communication skillsAble to summarize findings clearly for managementAPPLICATION SOFTWARE KNOWLEDGEABLE / REQUIREDGoogle WorkspaceMicrosoft OfficeMicrosoft Excel / Google SheetsEmail PlatformsConnecteam (Training Provided)Officer Reporting Platforms (Training Provided)Google Business Profile (Preferred)Work ScheduleContracted Hours per Week: 10 HoursScheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)Daily Working Time: TBD PSTNote: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.Terms of EngagementContractors will operate under a Master Services Agreement and a Statement of WorkThis is not an offer of employment; contractors are not employees of 20four7VA or any clientAll compensation is processed through 20four7VA according to the terms of the engagementRole Summary & RequirementsREQUIRED SERVICE: Business SupportREQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior LevelContracted Hours per Week: 10 hours/weekDaily Working Time: TBD PSTScheduled Working Days: Monday-FridayREPORTING TO/POC: To Be DeterminedNumber of VAs: 1GENDER PREFERENCE: NoneLANGUAGES SPOKEN/PREFERENCE: EnglishACCENT PREFERENCE: Level A-C (Strong English communication)REGION PREFERENCES: AnyWhat we offerCompetitive ratesWeekly paymentsVarious open roles are availableFree training and upskillingConstant support and guidanceA vibrant community always ready to support youAnd more!