Workforce Management Specialist at David Kennedy Recruitment

Position: Workforce Management Specialist. Location: Sofia, Bulgaria. Employment Type: Full-time. Remuneration: Base salary + bonuses. About the Role: - As a WFM Specialist, you will play a key role in ensuring smooth daily operations through effective workforce planning and coordination. - Working closely with Operations, HR, and Team Managers, you will manage schedules, rotations, and attendance while maintaining full staffing coverage across shifts. - This role is ideal for a highly organized professional who thrives in a fast-paced environment and enjoys balancing operational needs with people-focused collaboration. Duties and Responsibilities: - Organize, coordinate, supervise, and verify employee schedules, table rotations, and attendance for the Operations Department. - Work closely with the HR team to ensure smooth workforce planning and execution. - Coordinate with Team Managers on time-off requests, approvals, and shift scheduling to ensure full coverage. - Prepare and submit regular staffing and scheduling reports while resolving inconsistencies. - Create daily staffing reports, verify work hours, and track approved leave. - Develop and maintain staffing plans to support all business units effectively. - Monitor attendance and ensure adherence to assigned schedules. - Ensure compliance with internal policies and regulatory staffing requirements. - Verify staffing levels for each shift to ensure operational needs are met. - Prepare studio rotation files for incoming shifts. - Handle additional administrative tasks as assigned by Supervisors or Management. Requirements: - Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication. - Excellent organizational and time-management skills. - Bachelor’s degree in Business Management, Human Resources, Law, or a related field is considered an advantage. - Proficiency in Microsoft Excel and experience with workforce management tools. - Ability to work independently while managing multiple priorities. - Strong interpersonal skills with high attention to detail. - Minimum 6 months of experience in a similar role. - Full eligibility to live and work in Sofia/Bulgaria (and be based there already at the time of application). - Willingness to work on-site in a shift-based office environment. Benefits: - Excellent remuneration package based on experience, skills, and performance. - Be part of a dynamic international team with a positive and friendly atmosphere. - Guidance and tools to reach career potential. - Paid training. - Performance bonuses. - Private health insurance. - Free gym membership.

Workforce Management Specialist

Emma

Responsibilities

Skills wanted:

Language(s) required:

Cristian Bernal

Cristian Bernal Verified

Bahareh bayat

Cristian Bernal

Cristian Bernal Verified

Bahareh bayat

About David Kennedy Recruitment:

mission:

Job benefits for full-time members:

www.davidkennedyrecruitment.com/

Admin access needed