SMB Account Manager at Guard Dog Security | Torre
SMB Account Manager
trending_up Invest in Torre
Guard Dog Security

SMB Account Manager

Guard Dog Security
Posted by
J
star_border star_border star_border star_border star_border
star star star star star
(3) info
Emma
Emma
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Compensation
USD15k - 18k/year
Negotiable
location_on
Remote (for Colombia residents)
Remote (for Brazil residents)
Remote (for Argentina residents)
Remote (for Uruguay residents)
Posted 2 months ago

Responsibilities

Position Summary: - The SMB (Small & Medium Business) Account Manager is responsible for developing, managing, and growing relationships with retailers, dealers, and other business customers within an assigned territory or account portfolio. - This role focuses on maintaining existing customer relationships while identifying new business opportunities to increase sales and expand Guard Dog Security's market presence. - The ideal candidate is a motivated sales professional with strong relationship-building skills, excellent communication abilities, and a passion for helping customers succeed. Essential Duties & Responsibilities: - Manage and grow an assigned portfolio of small and medium-sized business accounts. - Develop strong relationships with distributors, retailers, dealers, and wholesale customers. - Conduct outbound calls, emails, and virtual meetings to generate new business opportunities. - Maintain regular communication with existing customers to increase repeat business. - Present new products, promotions, and sales programs. - Prepare quotes and follow up on customer inquiries. - Work closely with Customer Service, Warehouse, Marketing, and Product Development to ensure customer satisfaction. - Monitor customer purchasing trends and recommend additional products. - Maintain accurate customer records and sales activities within the CRM system. - Resolve customer concerns professionally and efficiently. - Meet or exceed monthly sales goals and key performance indicators (KPIs). - Stay knowledgeable about Guard Dog Security products and industry trends. - Represent the company professionally during customer interactions, trade shows, and virtual meetings as needed. Qualifications: - 2+ years of B2B sales or account management experience. - Strong customer relationship management skills. - Excellent English verbal and written communication skills. - Strong organizational and time management abilities. - Experienced with tools such as Google Workspace and CRM platforms (HubSpot). - Ability to prioritize multiple accounts and projects. - Self-motivated with a results-driven mindset. - Comfortable working within a feedback-driven culture. Key Competencies: - Relationship Building. - Sales strategies - Sales Negotiation. - Communication. - Time Management. - Organization. - Problem Solving. - Follow-Through. - Adaptability. - Teamwork. Physical Requirements: - Ability to sit, stand, and walk for extended periods. - Ability to lift up to 25 pounds occasionally. Success in This Role: - Meeting or exceeding monthly sales goals. - Growing assigned customer accounts. - Maintaining high customer satisfaction. - Consistently completing customer follow-ups. - Generating new business opportunities. - Maintaining accurate CRM records. - Demonstrating strong product knowledge. - Collaborating effectively with internal departments.

Indefinitely open

tune NOT FOR YOU? IMPROVE YOUR RESULTS