Bilingual call center agent in technical support at RAM BPO | Torre
Bilingual call center agent in technical support
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RAM BPO

Bilingual call center agent in technical support

RAM BPO
Posted by
G
Maria De Los Angeles Restrepo Henao
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Full-time

Legal agreement: Employment

Base compensation COP2.2M/month
~USD691/month

+ Health insurance

+ Commissions

+ Breakfast & Lunch

+ Parking (car or motorcycle)

+ Social benefits

+ Type of contract: Indefinite contract

+ Day off on your birthday

Non-negotiable
location_on
Cra. 43B #8-39, Medellín, Antioquia, Colombia
Posted over 4 years ago

Responsibilities

For this position, we are looking for people that have experience working in a Call Center. We will provide the technical support training and are looking to establish a long-lasting relationship with growing opportunities for you. You don't have to have worked in a call center, but it is a plus. We have a lot of benefits like working hours, indefinite contract, breakfast & lunch, and more. Responsibilities: -Answer incoming customer calls regarding software issues, product issues, service questions, and general customer concerns. -Maintain a high level of professionalism with clients and work to establish a positive relationship with others. -Update customer information in the customer service database during and after each call. -Work with the management team to be updated on knowledge about the product and be informed of any changes in the policies company. -Impact company's results, solving problems and turning frustrated customers into habitual customers Schedule: From 7:30 AM to 3:30PM or from 8:00AM to 4:00 PM.
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