Key account manager at Placidway Medical Tourism | Torre
Key account manager
Placidway Medical Tourism
Placidway Medical Tourism

Key account manager

Emma
Emma
We're pioneers, help our clients discover the most popular medical and wellness centers, all-inclusive packages around the world.
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Full-time

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Posted over 2 years ago

Responsibilities & more

⭐ We are looking for account managers to create long-term, trusting relationships with our customers. The account manager will oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities. ⭐ A successful account manager should collaborate with the team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run. The ideal candidate will have a proven track record in meeting goals, follow the guidelines, work with minimal supervision; be efficient and proactive in completing tasks; be flexible and demonstrate closing deals skills. ⭐ Requirements: 🟡 Proven work experience as an account manager, key account manager, sales account manager, or relevant supervisory role. 🟡 Strong sales knowledge Analytical and strategic thinking Organizational skills and reliability Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization. 🟡 Solid experience with CRM software and MS Office (particularly MS Excel). 🟡 Experience delivering client-focused solutions to customer needs. 🟡 Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. 🟡 Excellent listening, negotiation and presentation abilities. 🟡 Strong verbal and written communication skills. ⭐ Responsibilities: 🟡 Overseeing customer account management, including negotiating contracts and agreements to maximize profit. 🟡 Serve as the lead point of contact for any and all matters specific to accounts. 🟡 Build and maintain strong, long-lasting client relationships. 🟡 Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. 🟡 Work with teams to improve the entire customer experience. 🟡 Work with all levels of people in an organization to reach desired customer service and revenues. 🟡 Clearly communicate cases and work with them to close them. 🟡 Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. 🟡 Assist with challenging client requests or issue escalations as needed. 🟡 Ability to onboard and provide on-going training to key customers. 🟡 Must be able to define and maintain customer pipeline and work on a daily basis sales funnel and meet monthly account sales revenue targets. 🟡 Become a mentor to customers by building and maintaining positive working relationships with customers. ⭐ Nice to have: 🟡 BA/BS degree in business administration, sales or relevant field medical sales background. 🟡 Bi-lingual (Spanish and English). 🟡 Time zone 9AM MST - 6PM MST availability. 🟡 Strong analytical, problem-solving, organizational and project management skills. ⭐ Compensation will depend on experience. References will be required.
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