Account Manager at TalentLead | Torre
Account Manager
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TalentLead

Account Manager

TalentLead
Posted by
Jan Walter Rozema
Emma
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Full-time

Legal agreement: Employment

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Nesland 1A, Weesp, Netherlands
Posted over 1 year ago

Responsibilities

As a Manager at TalentLead, you will lead our sales, customer success, implementation, and support teams on a daily basis. You will be ultimately responsible for the smooth operation of internal processes and the successful delivery of projects. You effortlessly switch between strategic and operational tasks and ensure that team members perform at their best while clients can rely on us. Your responsibilities will include: - Member of the management team. - Leading a multidisciplinary team (sales, customer success, implementation, and support). - Developing team members through coaching, guidance, and conducting performance reviews. - Coordinating projects and delivering successful outcomes together with colleagues. - Overseeing tender processes from intake to submission. - Promoting an AI-first mindset: actively improving efficiency and effectiveness using AI. - Performing HR tasks, including recruitment and compensation policy. - Being financially responsible for the organization’s P&L. - Ensuring accurate and up-to-date company administration. - Achieving ISO certification and reinforcing quality awareness. - Maintaining client relations and representing TalentLead with clients and partners. This includes managing the relationship with Emply in Denmark. - Developing new propositions and services based on client needs. - Automating processes using smart tools and AI solutions. - General management: scheduling, resolving bottlenecks, tracking KPIs, and strategic thinking with the board. What do you bring? - At least five (5) years of leadership experience in a professional services environment. - Experience managing multiple disciplines in a compact team. - A solution-oriented mindset, fast decision-making, and the ability to work both strategically and hands-on. - Affinity with AI and innovation (experience with AI tools is a plus). - Experience with public tender processes is a strong plus. - Financial insight and experience with P&L responsibilities. - Excellent communication skills, both internally and externally. - Strong balance between team management, hands-on project involvement, and being the face of the organization to clients. - Proficiency in both Dutch and English. - Higher education (Bachelor’s or Master’s level) working and thinking skills. What do we offer? - A varied role with plenty of responsibility. - A team of fun, committed colleagues. - Room for initiative, personal development, and autonomy. - Competitive salary and attractive secondary benefits. - Opportunity to work in a hybrid setting. - Office in a conveniently located area in Weesp.
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