Junior Account Manager with Amazon Experience at Pearl Talent | Torre

Junior Account Manager with Amazon Experience

Full-time

Legal agreement: Employment

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Remote (for Mexico residents)
Posted about 1 year ago

Responsibilities


Key Responsibilities - Serve as the primary point of contact for clients, ensuring clear and effective communication. - Manage and resolve account-related issues, working proactively to prevent escalations. - Maintain account health by monitoring key performance indicators and ensuring compliance with Amazon policies. - Coordinate with internal teams to support client needs, including logistics, inventory, and general operations. - Handle day-to-day account administration, ensuring all tasks are completed efficiently and accurately. - Provide periodic reports and insights to clients on account performance and potential improvements. - Identify opportunities to enhance client satisfaction and maintain long-term relationships. Requirements - 3+ years of experience in account management, customer success, or client-facing roles. - Strong communication skills with the ability to manage client relationships effectively. - Proven ability to problem-solve and handle account challenges with a proactive mindset. - Highly organized and detail-oriented, capable of managing multiple client accounts simultaneously. - Experience working in a fast-paced environment with shifting priorities. - Ability to work independently while collaborating with remote teams. - 90-day probation period. Nice to Have - Experience managing Amazon Seller Central accounts or working in an ecommerce-related field. - Background in e-commerce agencies or Amazon-focused consulting. - Understanding of basic Amazon policies and account health maintenance. - Familiarity with reporting tools and performance tracking. - Prior experience in a consumer product or retail environment.