Dispatch Service CoordinatorJob SummaryEssential FunctionsJob QualificationsEEO Statement at Pattersoncompanies | Torre
Dispatch Service CoordinatorJob SummaryEssential FunctionsJob QualificationsEEO Statement

Dispatch Service CoordinatorJob SummaryEssential FunctionsJob QualificationsEEO Statement

Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: To be defined

Base compensation
USD21.7 - 27.4/hour

+ Health insurance

location_on
Bothell, WA, USA
Posted almost 3 years ago

Responsibilities


Patterson is a people-first company that promotes a culture of diversity and inclusivity. The company values the unique experiences and differences of its employees, believing that it strengthens and drives its success. Patterson welcomes all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status. As a TechEdge Service Coordinator for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignment of service technicians to service requests. Responsibilities: - Triage calls and inquiries from customers. - Assign and schedule service requests from clients or company personnel. - Manage resources efficiently and effectively for all scheduled service. - Monitor service orders assigned to technicians. - Responsible for the life cycle of service order (creates, edits, completes and invoice service orders). - Reconcile various CRM reports on a monthly basis. - Work closely with the Branch Procurement Specialist(s) with resource and project planning. - Demonstrate a commitment to Patterson values & professionalism through appropriate conduct at all times. - Perform other service coordinator duties as assigned.