Claims Handler - Customer Claims at Zego

Zego is a commercial motor insurer that is revolutionizing the insurance industry. They have raised over $200 million in funding and are on a mission to make insurance fairer and more human. Zego is looking for a passionate and driven Claims Handler to join their team. The Claims Handler will be responsible for handling first notification of loss (FNOL) calls/claims for motor customers, ensuring prompt settlement of claims, and providing excellent customer service. The successful candidate will have strong communication and interpersonal skills, proven experience in handling motor customer claims, and a focus on customer experience. Responsibilities: - Handle first notification of loss (FNOL) calls/claims for motor customers - Respond promptly to customer inquiries and route customers to the best supplier - Handle customer claims, keeping them up to date on developments and answering any questions - Communicate with suppliers to ensure prompt settlement of customers' claims - Maintain a positive, empathetic, and professional attitude toward customers - Build productive trust relationships with customers on the phone - Build a comprehensive knowledge of Zego's products to effectively answer questions - Support office and claims administration tasks

Claims Handler - Customer Claims

Responsibilities

Skills wanted:

Language(s) required:

About Zego:

mission:

www.gozego.com/

Admin access needed