Who we are: Through a partnership-based approach, Coterie helps insurance professionals unlock untapped revenue in the small commercial space. With an innovative quoting platform that delivers accurate pricing and bindable quotes, making small business insurance effortless.We are on a mission to build and foster a world-class team to bring speed, simplicity, and service to commercial insurance. We value integrity, humility, passion, and intelligence. If you want to push yourself and reshape a $200B+ market, we’re excited to talk to you!What will the Site Reliability Engineer do?We're looking for a Senior Site Reliability Engineer who's passionate about building and maintaining reliable, scalable infrastructure and who thrives on making systems better every day. You'll improve our observability and incident response capabilities, and partner with development teams to deliver infrastructure that supports high-quality, reliable software.You’ll play a key role strengthening our CI/CD pipelines, and helping us get the most out of our monitoring and alerting tools, particularly Grafana. This is a great opportunity for a mid-level engineer ready to take ownership of meaningful infrastructure challenges.Key Responsibilities:Manage and maintaluding Azure Kubernetes Service (AKS) clusters and supporting resourcesBuild, improve, and maintain CI/CD pipelines using GitHub Actions to support reliable and repeatable deploymentsOwn and enhance our Grafana implementation; designing dashboards, configuring alerts, and supporting incident management workflowsMonitor system health, triage incidents, and drive root cause analysis to prevent recurrenceCollaborate with development teams to define and track SLIs, SLOs, and error budgets that align with business goalsContribute to infrastructure-as-code practices using PulumiIdentify and resolve reliability risks through capacity planning, performance tuning, and proactive system improvementsParticipate in an on-call rotation to support production systems and respond to incidentsDocument runbooks, operational procedures, and architectural decisions to support team knowledge sharingWhat we are looking for:5+ years of experience in a Site Reliability Engineering, DevOps, or Infrastructure role3+ years experience working with infrastructure as code2+ years of experience architecting CI/CD pipelines and cloud-based infrastructureStrong hands-on experience with: Azure Cloud services and resource managementKubernetes and AKS administration, including deployments, networking, and troubleshootingGitHub Actions for CI/CD pipeline development and maintenance3+ experience with Grafana or similar tooling, including dashboard creation, alerting configuration, and incident managementHands-on experience with Prometheus, Loki, or other observability tools in the Grafana ecosystemProficiency in at least one scripting or programming language such as Python or BashUnderstanding of networking fundamentals, DNS, load balancing, and container orchestration conceptsStrong analytical and communication skills; able to diagnose complex system issues and clearly communicate findingsDemonstrated ability to collaborate across teams and contribute to a culture of reliabilityExperience working in an agile environment with modern DevOps practicesWhat will make you stand out:Experience working at a startup or in a fast-paced, cross-functional environmentFamiliarity with the insurance industry or other regulated sectorsFamiliarity with service mesh technologies (e.g., Istio)Our interview process:Our hiring process generally consists of 4 phases. The goal is to provide an opportunity for us to learn more about our candidates while allowing them to get to know us as well!Phase 1: Qualified candidates will first meet with a member of our People Operations team for a phone interview.Phase 2: Selected candidates will be invited to meet with our Hiring Manager for a 2nd interview via Teams video.Phase 3: Top candidates will be invited to participate ch includes a take-home coding exercise. Candidates who successfully complete the project will be invited to a 1-hour technical interview.Phase 4: Final candidates will receive an invite to our final interview series. This series will include 1:1 interview with senior leadership.What's in it for you: Coterie has excellent benefits for all full-time employees. We offer the following:100% (we pay 100% of premiums)Dental and vision insurance through Guardian (we pay 100% of premiums)Basic life insurance (we pay 100% of premiums)Access to flexible spending account (FSA) or health savings account (HSA) (for those using HSA eligible plans)401K plan (up 4% match with immediate vest). Must be 21 years of age or older to participateFlexible PTO policy offering employees up to 4 weeks of PTO in their first 12 months. Thereafter, PTO usage aligns with company standards and typically does not exceed 5 weeks per calendar year.12 company-paid holidays each yearContinuing education annual stipendAnnual salary estimated between $140,000-$170,000 based on national data.Work Authorization: At this time, Coterie Insurance is unable to consider candidates who require current or future visa sponsorship. Applicants must have authorization to work in the United States without the need for sponsorship now or in the future. Falsification of an application, including work authorization status, is immediate grounds for dismissal from consideration.
10 days ago