Responsibilities:
- Assist attorneys and paralegals in preparing and filing immigration petitions, applications, and supporting documentation.
- Prepare immigration forms such as family-based petitions, employment-based petitions, naturalization, adjustment of status, asylum, DACA, VAWA, U visas, and other USCIS filings.
- Conduct client intake interviews and gather required documents for case preparation.
- Communicate with clients regarding case status, document requests, and appointment scheduling.
- Draft legal correspondence, affidavits, declarations, cover letters, and supporting documents.
- Review applications and supporting evidence for completeness and accuracy before submission.
- Maintain and update client records using immigration case management software.
- Track filing deadlines, biometrics appointments, interviews, RFEs (Requests for Evidence), and court dates.
- Monitor case progress through USCIS, EOIR, NVC, and other government portals.
- Translate documents and interpret conversations when serving bilingual clients (if applicable).
- Request and organize supporting documentation from clients, employers, government agencies, and third parties.
- Prepare filing packages and ensure compliance with USCIS, EOIR, DOS, and other immigration agency requirements.
- Maintain confidentiality of sensitive client information.
- Provide administrative support, including answering phones, managing emails, scheduling appointments, and maintaining electronic and physical files.
Requirements:
- Previous experience as an Immigration Legal Assistant or Immigration Paralegal preferred.
- Knowledge of U.S. immigration laws, procedures, and immigration forms.
- Experience preparing and filing applications with USCIS, EOIR, NVC, and the Department of State.
- Familiarity with family-based, employment-based, humanitarian, and removal defense immigration matters.
- Strong written and verbal communication skills.
- Excellent organizational skills with the ability to manage multiple cases and deadlines.
- High attention to detail and accuracy.
- Proficiency in Microsoft Office, Google Workspace, Adobe Acrobat, and immigration case management software (e.g., INSZoom, Docketwise, LawLogix, Clio, MyCase).
- Ability to maintain strict confidentiality and professionalism.
- Strong customer service and interpersonal skills.
- Ability to work independently in a remote environment while meeting deadlines.
- Reliable high-speed internet connection and a dedicated home office (for remote positions).
- Bilingual in English and Spanish, French, or another language is a strong advantage.
- Associate's or Bachelor's degree, or equivalent legal support experience, preferred.
Preferred Qualifications:
- 2+ years of experience supporting an immigration law firm (United States).
- Experience handling high-volume immigration caseloads.
- Familiarity with USCIS online filing systems and e-filing procedures.
- Experience responding to Requests for Evidence (RFEs) and Notices of Intent to Deny (NOIDs).
- Knowledge of legal terminology and document preparation standards.
- Ability to work in a fast-paced, client-focused legal environment.