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Responsibilities
About RunwareRunware is building a high-performance, full-stack AI media-creation platform — empowering developers and companies to generate any type of media instantly. As we scale fast and integrate increasingly complex models, we need stronger visibility, analytics, and monitoring across the whole platform stack.We’re looking for a Data Expert (Analytics + Monitoring + Observability) to help us better understand, measure, and optimize how the Runware platform performs at scale — internally and for our clients.🎯 MissionYour main goal is to give Runware full visibility over:End-to-end inference performanceIntegration usage and model activityErrors, delays, bottlenecks, regressionsInternal and client-facing analytics dashboardsHealth and performance of production pipelinesYou will provide the data insights that allow engineering, ML, backend, DevOps, and leadership to make informed decisions — and to continuously improve performance and reliability.🧩 What You Will DoPerformance Monitoring & BenchmarkingBuild and maintain E2E inference time tracking (global and per-model).Monitor how implementation changes impact total request latency.Detect regressions introduced by suboptimal code paths.Provide automated alerts & historical trends.Usage & Analytics ReportingBuild dashboards for internal use (engineering, product, leadership).Provide client-facing usage dashboards (requests, errors, success rate, performance).Support clients who need visibility to debug their integrations.Track model-level usage, API endpoints usage, adoption metrics, etc.Platform ObservabilityImplement metrics, logs, and traces that help the entire platform scale smoothly.Work closely with DevOps & backend teams to improve system observability.Provide insights that guide infra decisions (GPU allocation, autoscaling, caching, batching, etc.).Data Infrastructure OwnershipSelect and maintain tooling (e.g., Prometheus/Grafana, Datadog, OpenTelemetry, ELK, BigQuery, etc.).Ensure data pipelines are reliable, accessible, and always up-to-date.Build simple, easy-to-read dashboards for both technical and non-technical teams.RequirementsMust-HaveStrong experience with data analytics, observability, or monitoringHands-on with metrics/logging/tracing frameworks (Prometheus, Grafana, Datadog, New Relic, etc.)Good understanding of backend systems and distributed architecturesAbility to turn raw metrics into actionable insightsExperience building dashboards for internal and external stakeholdersFamiliarity with AI model monitoring (latency, throughput, error codes, GPU utilization)Nice-to-HaveExperience with AI/ML infrastructure, inference pipelines, GPUsUnderstanding of Python APIs, FastAPI, or Node environmentsExperience working with high-throughput real-time systemsStartup or scale-up experienceWhat You BringA problem-solver mindsetProactivity — you like digging into the data and flagging problems before anyone else sees themAbility to work with ML, backend, DevOps, and product teamsComfort with autonomous ownershipYou help Runware go from “it works” to “we know exactly how well it works — and how to make it better.”BenefitsWe’re a remote-first collective, meeting in person twice a year to plan, brainstorm, celebrate wins, and enjoy some face-to-face time. We have core hours for cooperative working and calls, but outside of that your calendar is yours. Work the hours that let you perform at your peak while also building a healthy life.Our release cycles are fast and intense, but they are followed by real downtime. After big pushes we expect the team to unplug, recharge, and come back ready & stronger than ever for the next leap.Generous paid time off – vacation, sick days, public holidaysMeaningful stock options – share in the upside you createRemote-first setup – work from home anywhere we can employ youFlexible hours – own your schedule outside core collaboration blocksFamily leave – paid maternity, paternity, and caregiver timeCompany retreats – twice-yearly gatherings in inspiring locationsPlease note: We are unable to offer visa sponsorship in the UK at this time. Candidates must have existing right to work in the UK.
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