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OpsGuru, a Carbon60 Company, is a global engineering and consulting group that helps organizations accelerate digital transformation through cutting-edge technology, deep engineering expertise, and outcome-driven solutions.OpsGuru's value to our customers centres around our ability to provide deep technical guidance based on their business needs. We achieve this by assigning small, virtual teams of highly skilled individuals to each client.Minimum Qualifications:+7 years of experience ference for cloud engineering, site reliability engineering, infrastructure or platform services operations.+4 hands-on experience with AWS Cloud infrastructure and ecosystem (EC2, RDS, S3, VPC, IAM, KMS, Backup, CloudTrail, Route53, ECS/EKS, etc.)Proficiency with Network and Security troubleshooting (Routing, DNS, Security Groups, ACL’s, WAF, VPN/Bastion access).Proficiency hon, Bash or PowershellProficiency in at least one of the following Infrastructure as Code frameworks: Terraform, CDK, CloudFormationPrevious Production On call 24/7 experience, ideally with an incident management/paging tool (e.g., PagerDuty) - MUSTPrevious Windows/Linux server administration and patching experienceFamiliarity with at least one of the following monitoring platform: CloudWatch, Grafana, New Relic, Datadog, or PrometheusExperience working with Claude Code, Codex or similar AI driven development environmentNice to haves:Experience with Docker and Kubernetes (EKS/ECS), including container image patching/vulnerability remediationExperience with CI/CD tooling: Git, Jenkins, CircleCI, GitHub/GitLabExperience with data stores such as: MySQL, MSSQL, PostgreSQLExperience with cloud governance/compliance or CSPM tooling (e.g., Lacework, AWS Config, Trusted Advisor)Experience with ITSM/ticketing platforms (e.g., ServiceNow, Jira)AWS Associate level certification (Solutions Architect, SysOps, Devops)Exposure to Azure (AKS, VNet, Azure Backup) — for engagements spanning multi-cloud accountsYour focus:Lead troubleshooting investigations to bring quicker issue resolution to complex problems impacting our customers.Act as the customer's technical single point of contact, establishing credibility and building impactful relationshipsOwn core reliability workstreams: incident response, backup/DR validation, security patching, secure access management, and audit log monitoringEnabling the Operations team to deliver excellent customer service through great documentation and knowledge transferWork with a wide variety customers, industries, and bleeding-edge technologiesDevelop skills and contributions through educational and personal growth opportunitiesWhat's in it for you:Compensation & PerksCompetitive compensation packageRetirement Savings Matching Program (RRSP)Partnership with Perkopolis DiscountsFlexibility & Time OffRemote first work environmentFlexible work hours & locationPaid parental leave optionsHealth & WellnessEmployer paid health & dental premiumsGreenShield+ Counselling Mental Health$500 in Health Care Spending Account annuallyAt OpsGuru, a Carbon60 Company, we encourage employees to bring their whole, authentic selves to work. By sharing and embracing unique backgrounds, experiences, and perspectives, we learn from each other, innovate, and create a dynamic environment where we can be and achieve our best.We're dedicated to ensuring each member feels a sense of belonging, safety, and respect. At Carbon60, your unique voice is heard and embraced, and you meaningfully contribute to decision-making and the organization's growth.Carbon60 is committed to an equitable employee experience, opportunity, and support.If you require accommodations or support during the recruitment process, please email us at careers@opsguru.ioWe thank all applicants for their interest in this exciting opportunity. Only candidates that meet the qualifications will be contacted for an interview.
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