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About RemoteRemote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!What this job can offer youAs a Forward Deployed Engineer (AI) at Remote, you will work directly with customers and internal stakeholders to design, build, and deploy AI-powered solutions that connect Remote’s platform to customer systems and workflows. You will turn messy, real-world requirements into production-grade implementations — often by building integrations, automations, and agentic workflows — and you’ll translate field learnings back into reusable patterns and product roadmap inputs.High autonomy and direct ownership of customer outcomes — from discovery through production rolloutWork at the frontier of practical AI: shipping systems that are reliable, observable, secure, and measurableA seat at the intersection of Product, Engineering, Sales/CS, and customer teams — with clear influence on what we build nextExposure to a wide set of domains (HR, payroll, finance ops, IT, integrations) and complex enterprise ecosystemsA remote-first environment with strong documentation culture and high trustWhat you bringMust haveDemonstrated experience shipping production software (backend and/or full-stack) and owning it in production (on-call mindset, debugging, instrumentation)Strong integration and systems thinking: APIs, event-driven systems, webhooks, auth (OAuth/service accounts), data modeling, idempotency, and failure modesApplied AI/LLM experience beyond prototypes: prompt+tool design, RAG and retrieval patterns, evaluation, latency/cost trade-offs, and reliability practicesAbility to operate in ambiguity: you can go from “problem statement” to “shipped solution” with minimal hand-holdingClear, structured communication in writing; ability to explain trade-offs to technical and non-technical stakeholdersNice to haveExperience with enterprise environments (security reviews, compliance constraints, procurement, change management)Experience building with agent frameworks and/or workflow orchestration systemsFamiliarity with HRIS, payroll, identity/access management, or adjacent enterprise domainsExperience with multi-tenant SaaS, RBAC, and data privacy by designKey ResponsibilitiesPartner with customers to understand operational challenges, constraints, and success criteria; run structured technical discovery and define the “definition of done”Translate open-ended problems into clear technical designs and implementation plans (architecture, data flows, integration surfaces, security considerations, rollout strategy)Build AI-enabled solutions that integrate with customer systems and Remote’s platform (e.g., data pipelines, workflow automations, tool integrations, agentic services) and perform real tasks end-to-endOwn deployments including reliability, performance, observability, incident response, and continuous improvementDevelop evaluation and measurement for AI behavior: success metrics, test harnesses, golden datasets, regression suites, and guardrails (quality, safety, privacy)Work with real data to validate outputs, quantify impact, and iterate quickly based on evidenceCollaborate cross-functionally with Product and Engineering to ship high-quality solutions and to upstream reusable componentsCreate leverage by turning one-off solutions into repeatable playbooks, reference architectures, templates, and internal toolingBe the voice of the field: bring back concrete customer needs, edge cases, and constraints that should shape product strategyPracticalsTeam: Remote Build / Customer Engineering (or equivalent)Location: RemoteTime zones: Ability to overlap with customer working hours as neededTravel: Whilst the majority of the work is Remote, please expect around 10% of travel for customer engagementsStart date: As soon as possibleApplication processRecruiter screenHiring Manager interviewTechnical challengeTeam interviewBar Raiser interviewExecutive interviewOffer + Prior employment verification checkBenefitsOur full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:work from anywhereflexible paid time offflexible working hours (we are async)16 weeks paid parental leavemental health support servicesstock optionslearning budgethome office budget & IT equipmentbudget for local in-person social events or co-working spacesHow you’ll plan your day (and life)We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now!How to applyPlease fill out the form below and upload your CV with a PDF format.We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
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