Client Care & Administrative Assistant
Remote — Latin America | Full-Time | U.S. Central Time Hours**
Compensation: Starts at $5/hour during the 90-day training period, with the opportunity to increase to $8-$10/hour after 90 days based on performance.
---
🚀 Are you a warm, organized, people-first person who loves helping others?
Wealth by Taxes is hiring a Client Care & Administrative Assistant to support our growing U.S.-based tax strategy and CFO firm.
This role is ideal for someone who enjoys talking to people, staying organized, solving problems, and helping clients feel cared for. You will be one of the first people our clients and prospects interact with, so your communication, attitude, and follow-through are extremely important.
---
About Wealth X Taxes
Wealth X Taxes helps business owners and their families achieve wealth, time freedom, and legacy through tax-saving strategies.
We are a fast-growing firm with a strong team culture. We believe in excellence, clear communication, ownership, and finding solutions — not excuses.
---
The Role
Your main responsibility will be helping us stay highly responsive to clients and prospects.
You will answer phone calls, respond to text messages, help with scheduling, and support the team throughout the day. During your 60 day training period you will also be expected to stay available on Zoom during work hours so we can train you, communicate quickly, and work together in real time.
We will train you on how to respond to client messages, how to think through client questions, and how to become more solution-driven.
This is not just a basic admin job. This is a client-care role where your communication helps shape the client experience.
---
What You’ll Do
Client Communication
* Answer incoming phone calls professionally.
* Respond to client text messages and emails.
* Help clients feel heard, supported, and guided.
* Escalate important issues to the right team member.
Administrative Support
* Schedule and confirm appointments.
* Organize client notes, reminders, and follow-ups.
* Help maintain accurate records.
* Support the team with daily admin tasks.
Zoom Availability
* Stay available on Zoom during work hours.
* Join team check-ins and training sessions.
* Be responsive and easy to reach throughout the day.
AI & Workflow Support
* Use AI tools like ChatGPT to help draft messages, organize information, and improve efficiency.
* Learn our systems and help improve client communication.
* Bring ideas to help us serve clients faster and better.
---
About You
You may be a great fit if you are:
* A true people person.
* Warm, kind, and professional.
* Strong in written and spoken English.
* Comfortable being on Zoom throughout the workday.
* Highly responsive and reliable.
* Familiar with AI tools and excited to use them often.
* Organized and detail-oriented.
* Calm under pressure.
* Solution-driven and willing to learn.
* Comfortable working U.S. Central Time hours.
* Able to work from a quiet space with strong internet.
---
Compensation
This role starts at **$5/hour during the 90-day training and probationary period**.
After successful completion of training, the rate increases to **$8-$10/hour** based on:
* Attendance and reliability
* Communication quality
* Responsiveness
* Client service
* Willingness to learn
* Use of AI tools
* Overall performance and fit
There is room for future growth for strong performers.
---
Why Join Us
* Join a positive, growth-minded team culture.
* Receive direct training and feedback.
* Learn how a high-level U.S. tax strategy firm operates.
* Use AI and modern tools to grow your skills.
* Be appreciated and rewarded for doing excellent work.
* Grow with a company that is building something meaningful.
