Dynamics 365 CRM Solution Architect at PRIMUS SOFTWARE CORPORATION | Torre
Dynamics 365 CRM Solution Architect
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PRIMUS SOFTWARE CORPORATION

Dynamics 365 CRM Solution Architect

PRIMUS SOFTWARE CORPORATION
Posted by
Rounik Raj
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Remote (for USA residents)
Posted 2 months ago

Responsibilities and deliverables

Location: Remote. Duration: 6+ Months. Job Summary: - We are looking for an experienced CRM D365 Solution Architect to design and deliver scalable customer engagement solutions using Microsoft Dynamics 365 and the Microsoft Power Platform. - The ideal candidate should possess strong functional and technical expertise in Dynamics 365 CRM applications, integration architecture, and enterprise solution design. - The candidate will work closely with business stakeholders, functional consultants, developers, and project managers to architect and implement end-to-end CRM solutions. Key Responsibilities: - Lead architecture and design of D365 CRM/CE solutions. - Gather and analyze business requirements. - Translate business needs into scalable technical solutions. - Design solution architecture for Sales. - Design solution architecture for Customer Service. - Design solution architecture for Field Service. - Design solution architecture for Customer Insights. - Define data models, security models, and integration architecture. - Lead customization and extension strategy. - Guide development teams on best practices. - Design integrations with external systems using APIs and Azure services. - Ensure solution scalability, performance, and security. - Support presales activities, estimations, and technical proposals. - Conduct architecture reviews and code reviews. - Define ALM and DevOps strategy. - Collaborate with stakeholders and leadership teams. Technical Skills: - Strong experience with Microsoft Dynamics 365 Customer Engagement. - Strong experience with Dataverse. - Strong experience with Model-driven apps. - Strong experience with Power Apps. - Strong experience with Power Automate. - Strong experience with Power BI. - Experience with Plugins. - Experience with JavaScript. - Experience with C#. - Experience with Custom workflows. - Experience with REST APIs. - Hands-on experience with Azure Functions. - Hands-on experience with Logic Apps. - Hands-on experience with Service Bus. - Hands-on experience with API integrations. - Knowledge of CI/CD and DevOps pipelines. - Understanding of security architecture and role-based access.
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