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DemandPDX is a Salesforce Crest Partner and a Shopify Plus Partner with the #1 highest ratings for Salesforce Commerce Cloud on Salesforce AppExchange. With over 450 eCommerce sites under our team's collective belts, we have some of the most experienced developers, architects, business analysts, testers, and project managers in the business. Our entire team resides in the United States.We are currently partnering with a leading brand that is seeking a Salesforce Business Analyst / Product Owner to support strategic initiatives and drive successful project delivery. This is a contract role with the opportunity to convert to a full-time positionHere’s some of the benefits to working with DemandPDX35 or 40 hour work weeksWork remotelyFlexible work scheduleCompetitive compensationOpportunity for long-term placement (contract-to-hire)Work with top-tier eCommerce clients and platformsRole OverviewAs a Salesforce Business Analyst / Product Owner, you will serve as the bridge between business stakeholders and technical teams. You will be responsible for defining product requirements, managing backlogs, coordinating stakeholders, supporting delivery execution, and ensuring solutions are properly documented and validated.You will work closely with business users, project managers, developers, QA analysts, and leadership teams to deliver high-quality solutions that align with business goals and customer needs.NOTE: We are only accepting applicants with Salesforce experienceResponsibilitiesGather, analyze, and document business requirements through stakeholder interviews, workshops, and discovery sessionsTranslate business objectives into user stories, acceptance criteria, process flows, and functional requirementsManage and prioritize the product backlog based on business value, dependencies, and delivery timelinesFacilitate backlog refinement, sprint planning, and requirements grooming sessions with development teamsEnsure requirements, dependencies, stakeholders, and testing plans are aligned before development beginsCoordinate with cross-functional teams to support project readiness and successful deliveryServe as the primary liaison between business stakeholders and delivery teamsCommunicate project status, risks, dependencies, and decisions to stakeholders and leadershipSupport development teams by providing business context, requirement clarification, and decision-making assistance throughout implementationCreate and maintain project documentation, business process documentation, requirements artifacts, and decision logsTrack project progress, milestones, risks, and blockers while supporting delivery reporting activitiesDefine test scenarios and business validation criteria for new functionality and enhancementsCollaborate with QA teams to ensure requirements are properly mapped to test casesSupport User Acceptance Testing (UAT) planning, execution, and validationValidate delivered solutions against documented requirements and acceptance criteriaRequirements5+ years of experience as a Business Analyst, Product Owner, Technical Project Manager or similar role supporting software delivery initiativesExperience working with Salesforce platforms, including Commerce Cloud, Sales Cloud, Service Cloud, Experience Cloud, or related Salesforce solutionsStrong experience gathering, documenting, and managing business and functional requirementsProven ability to write detailed user stories, acceptance criteria, workflows, and process documentationExperience managing product backlogs within Agile delivery environmentsFamiliarity with Agile methodologies, Scrum ceremonies, and software development lifecyclesExperience using Jira, Confluence, Azure DevOps, or similar project management and collaboration toolsStrong stakeholder management and communication skillsAbility to facilitate meetings, workshops, and requirements-gathering sessionsExcellent organizational skills with strong attention to detailStrong analytical and problem-solving capabilitiesAbility to manage multiple priorities in a fast-paced environmentNice to HaveSalesforce certifications such as Salesforce Administrator, Business Analyst, or Product Owner-related credentialsExperience working in consulting, agency, or client-facing environmentsExperience supporting eCommerce, digital experience, or customer-facing platformsScrum Product Owner (CSPO), Scrum Master, or Agile certificationsExperience supporting User Acceptance Testing (UAT) and release management processesRemote WorkThis position qualifies for remote work anywhere in the United States.
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