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Responsibilities
About Reveleer Reveleer delivers a unified platform spanning risk adjustment, quality improvement, clinical intelligence, and member management for health plans and provider organizations navigating the complexity of value-based care. Trusted by 80+ customer organizations nationwide, the platform integrates data, analytics, and intelligent workflow automation into one governed system designed to support traceable documentation across diagnoses, quality measures, and submissions. With regulatory expertise and transparent, human-in-the-loop AI at its core, Reveleer supports organizations working to advance care quality, strengthen documentation integrity, and sustain the operational readiness needed to navigate audits with confidence. Why This Role MattersClinical Intelligence is a complex; multi-product business built through acquisition and growth. Long-term success depends on disciplined operations, predictable delivery, and strong execution fundamentals.The VP of Operations is critical to turning strategy into results and ensuring the Clinical Intelligence organization operates as a cohesive, high-performing unit.Role SummaryThe Vice President of Operations (VP Ops) for Clinical Intelligence is the senior operating executive and day-to-day execution leader for the Clinical Intelligence business unit. This role is designed specifically as the GM’s operational and trusted second-in-command, with full accountability for translating strategy into disciplined execution across people, process, and delivery.This role is intentionally structured for a developing operator with deep institutional knowledge of Reveleer’s Clinical Intelligence domain and technology stack. Will work with GM to establish operating cadence, cross-functional execution, and delivery rigor, allowing the GM to focus on enterprise leadership, strategic growth, key customers, and internal (Reveleer) and external (customer) stakeholders.Core Objectives (What Success Looks Like)Partner with GM to establish and run a predictable, scalable operating model across the Clinical Intelligence portfolioCoordinate consistent execution partnership across Product, Engineering, Delivery, and OperationsDrive accountability, clarity, and operational discipline across CI teamsPartner with finance to develop and maintain key operating metrics to measure and monitor performanceImprove delivery efficiency, predictability, and gross margin performanceEnsure understanding of ROI and evolution of ROI of all customers consuming solutions from this suiteManage a consistent, repeatable and efficient model on how we access data from the exchanges and how we reciprocate dataKey Responsibilities1. Operating Cadence & Execution LeadershipOwn the day-to-day operating rhythm of the Clinical Intelligence businessLead weekly execution reviews, operational dashboards, and KPI trackingEnsure priorities are clearly defined, resourced, and delivered on timeTranslate GM priorities into executable plans with clear owners and milestones2. Delivery, Operations & Process OwnershipOwn CI delivery operations across customers and productsStandardize processes across MD Portals, Curation, CGMA, and CLEANIdentify and eliminate operational bottlenecks, rework, and inefficienciesEnsure operational readiness for new clients, expansions, and product launches3. Cross-Functional IntegrationServe as the execution bridge between Product, Engineering, Sales, and OperationsPartner closely with Product to ensure roadmap feasibility and delivery readinessAlign Sales commitments with operational and delivery realitiesDrive tighter handoffs across pre-sale, implementation, and ongoing delivery4. Financial & Performance ManagementSupport GM to:Improve delivery economics and gross marginWork with GM to track operational KPIs tied to ARR, cost-to-serve, and utilizationSupport pricing discipline through operational cost transparencyDeliver on all financial commitment for the segmentEnsure operational data is accurate, timely, and decision-ready5. Strategic Initiative ExecutionOwn execution of high-priority CI initiatives including:Operating model unification across acquisitionsTooling, automation, and workflow improvementsEMR / EHR integration execution supportClient remediation and stabilization efforts6. People, Leadership & CultureLead CI operations and delivery leaders with clear expectations and accountabilityReinforce a culture of ownership, follow-through, and continuous improvementIdentify skill gaps, capacity constraints, and organizational risksSupport talent development and succession within CI operationsWHAT YOU’LL RECEIVE:Competitive salary Medical, Dental and Vision benefits 401k matchGenerous PTO plan Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.Reveleer E-Verifies all new hires.Reveleer is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
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