Lead the People Experience FunctionLead and develop the People Experience team across People Partnership and People OperationsSet priorities, improve workflows, and establish clear ownership and accountability across the functionSupport team members in their growth as strong business partners and operational leadersAct as a senior escalation point for complex employee relations and people-related mattersOperationalize People StrategyPartner closely with the VP of People & Culture to turn People priorities and initiatives into scalable processes and day-to-day executionHelp improve how the People function operates across employee support, manager partnership, and internal processesBring structure, clarity, and consistency to workflows, documentation, and team operationsProcess Improvement & Operational ExcellenceIdentify operational gaps, bottlenecks, and areas for improvementPartner on process optimization, automation initiatives, workflow standardization, and knowledge managementUse people metrics, feedback, and operational insights to improve team effectiveness and employee experienceEnsure People systems and processes support scalability, efficiency, and informed decision-makingEmployee Experience & Manager SupportSupport initiatives that strengthen employee engagement, communication, and overall workplace experiencePartner with managers to help navigate employee situations with consistency, fairness, and good judgmentPromote a proactive, solutions-oriented approach to employee and manager supportCompliance & GovernanceEnsure People practices align with labor regulations, internal policies, and operational best practicesMaintain strong standards around employee documentation and sensitive people processesPartner with Legal and Finance teams where neededJob requirements8+ years of experience in HR, People Operations, or People Experience, including 3+ years in people leadership rolesExperience leading or scaling People Operations / People Experience functions in international, fast-growing, or evolving environmentsStrong background in employee relations, people partnership, HR operations, and manager supportExperience improving processes, workflows, and People systems, with the ability to bring structure and operational clarity to growing organizationsStrong leadership, coaching, stakeholder management, and communication skillsOperationally strong with a systems-thinking mindset and a practical, hands-on approachComfortable balancing strategic thinking with day-to-day execution and change managementData-informed, detail-oriented, and comfortable using insights to drive improvementsFluent English
2 days ago