Our growing team is looking for one Customer Service Representative to help our team continue to lead as the leading provider of private lessons in North America. Training: - You will be trained on how to do this. - You will start as a CS assistant and slowly work your way up. About HelloLesson: HelloLesson is a rapidly growing online marketplace that connects students with passionate instructors in sports, music, and language. Our mission is to help people improve themselves through personalized, high-quality lessons—whether it’s learning a new instrument, mastering a second language, or building confidence in the pool. Recently recognized by Inc. Magazine as one of the fastest-growing companies in America, HelloLesson is committed to excellence, innovation, and impact. Responsibilities: - Interviewing new teachers. - Ensuring student happiness. - Handling student complaints. - Initiating 10-20 phone calls each day in the USA. - Writing 2-5 SMS' and emails each day. - Attending company Zoom meetings and speaking in front of 5-15 other reps. Qualifications: - Excellent leadership and communication skills. - Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.). - Fluent written and spoken English. - Professional appearance, dress, and presentation abilities. - Excellent verbal communication skills. - Excellent "soft skills" and western cultural etiquette. - Excellent time management skills. - A positive attitude that believes anything is possible.

Customer Service Representative

Emma

Responsibilities

Skills wanted:

Language(s) required:

Robert Dunfey

Robert Dunfey

About HelloLesson:

mission:

Job benefits for full-time members:

www.hellolesson.com

Admin access needed