Lead Dispatcher at Archer Air Conditioning & Plumbing

Job Title: Lead Dispatcher (Remote – LATAM). Job Type: Full-Time. Pay: $8.00 – $15.00 per hour (based on experience). Schedule: Monday to Friday | 7:00 AM – 4:00 PM PST | Additional hours available. Location: Remote (Candidates based in Latin America preferred). About the Role: - We are a fast-growing US-based company headquartered in Las Vegas, NV, seeking a highly skilled and motivated Lead Dispatcher to join our team on a full-time, permanent basis. - This is a long-term opportunity for a professional who is ready to take ownership of a critical role and grow alongside a company that invests in its people. - You will report directly to the Owner and Director of Operations, making clear communication, professionalism, and reliability essential to your success in this role. Responsibilities: - Coordinate and dispatch field teams across multiple US service areas. - Manage daily scheduling and proactively resolve conflicts or delays. - Serve as the communication hub between clients, technicians, and leadership. - Maintain accurate and organized records of jobs, dispatches, and updates. - Identify inefficiencies and contribute to process improvements. - Deliver a consistently high level of service to clients and internal teams. Requirements: - Fluent English — both written and spoken (required, non-negotiable). - Minimum 2–3 years of dispatching experience supporting a US-based company. - Strong organizational skills with the ability to manage multiple priorities under pressure. - Experience in a structured, high-accountability professional environment. - Proficiency with dispatch, scheduling, or field service management software. - Bachelor's degree or equivalent college education preferred. - Experience in the trades industry (HVAC, plumbing, electrical, home services) is a plus. - Fortune 500 or enterprise-level work experience is a strong advantage. What We Offer: - Competitive pay: $8.00–$15.00/hr USD based on experience. - Annual raises tied to performance and company growth. - Stable, full-time hours with the opportunity for additional hours. - Direct access to leadership — you'll work closely with the Owner and Director of Operations. - A company culture that values excellence, loyalty, and long-term career development. - Room to grow as we scale rapidly. Who Should Apply: - We are looking for the best of the best — not someone filling a seat, but a professional who takes pride in their craft, communicates with clarity and confidence, and wants to find their long-term home with a company that will reward their commitment. - If you have high standards for yourself and your work, we want to hear from you.

Lead Dispatcher

Emma

Responsibilities

Skills wanted:

Language(s) required:

Archie Landreman

Archie Landreman

About Archer Air Conditioning & Plumbing:

mission:

www.archer-air.com/

Admin access needed