You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Shared by 
10 days ago
warning
Heads-up
Requirements and responsibilities
We are seeking a Business Analyst with expertise in Creatio (formerly bpm’online) to support the implementation, customization, and optimization of Creatio’s CRM and BPM capabilities. The ideal candidate will bridge the gap between business needs and technical execution by analyzing processes, gathering requirements, and supporting low-code development projects.About usKyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City. We are a subsidiary of Kyivstar, one of Ukraine’s largest telecom operators.Our mission is to change lives in Ukraine and around the world by creating technological solutions and products that unleash the potential of businesses and meet users’ needs.Over 600+ KS.Tech specialists work daily in various areas: mobile and web solutions, as well as design, development, support, and technical maintenance of high-performance systems and services.We believe in innovations that truly bring quality changes and constantly challenge conventional approaches and solutions. Each of us is an adherent of entrepreneurial culture, which allows us never to stop, to evolve, and to create something new.What you will doCollaborate with stakeholders to gather and document business and functional requirementsAnalyze and model business processes; recommend improvements using Creatio’s toolsConfigure and customize Creatio applications using low-code/no-code toolsSupport full project lifecycle from requirements through testing and deploymentDevelop user stories, acceptance criteria, and test casesWork closely with developers, QA, and solution architects to ensure alignmentConduct UAT sessions and end-user trainingMaintain system documentation and knowledge base articlesServe as an advocate for no-code best practices within the broader Creatio ecosystemQualifications and experience needed2+ years of experience as a Business Analyst, preferably in CRM or BPM systems1+ year hands-on experience with Creatio platform (CRM or Studio version)Strong understanding of business process management (BPMN), CRM principles, and workflow automationExperience in eliciting requirements, writing specifications, and facilitating workshopsFamiliarity with Agile/Scrum methodologies and project management practicesBasic understanding of low-code development and Creatio’s no-code configuration toolsExcellent communication and collaboration skills to work with business stakeholders, developers, and cross-functional teamsStrong analytical, communication, and problem-solving skillsBachelor’s degree in Business Administration, Information Systems, Computer Science, or a related fieldA plus would beCreatio Business Analyst certification (if available)Experience with Creatio Marketplace solutions or integration tools (REST API, OData)Knowledge of relational databases (e.g., PostgreSQL, MS SQL) and data modelingExperience with data visualization or reporting tools (e.g., Power BI, Tableau)Ability to work independently and collaboratively in cross-functional teamsWhat we offerOffice or remote — it’s up to youRemote onboardingPerformance bonuses for everyone (annual or quarterly — depends on the role)We train employees: with the opportunity to learn through the company’s library, internal resources, and programs from partnersHealth and life insuranceWellbeing program and corporate psychologistReimbursement of expenses for Kyivstar mobile communicationWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)