We are looking for Virtual Professionals in Argentina and Colombia. This is a fully remote position for the role of Bilingual Construction Project Manager VA (Field Operations & Execution Control)Applications with an introduction video attached will be prioritized.Due to the fully remote nature of this role, it is important that candidates are comfortable communicating on video calls.Role SummaryThis role owns the day-to-day execution layer of construction projects across field crews, internal managers, and clients for a fast-moving sign manufacturing and installation business.You are not supporting project managers—you are actively running coordination across multiple live projects in real time, ensuring nothing stalls between field execution → communication → client delivery → invoicing handoff.You will manage ~10 project stages per job, coordinate Spanish-speaking field crews, handle client communication, and keep CRM data aligned with real-world progress.This role operates in constant motion. If you wait for instructions, avoid direct communication with field crews, or struggle managing multiple live projects at once, you will fail in this environment.Success is measured by:projects moving without delays caused by communication gapsfield crews and clients always aligned on next stepsCRM accurately reflecting real field realityno “lost” or stalled projects in the pipelineclean handoff from completion → invoicing → closureCore Responsibilities (Execution-Based)1. Live Project Flow Control (10-Stage Execution System)Actively manage projects across ~10 lifecycle stages from initiation to closeoutWhen a project moves (or stalls), immediately update CRM and identify what is blocking progressDetect delays before managers or clients ask for updatesPush projects forward by coordinating directly with field crews, internal teams, and clientsEnsure every project has a clear next action at all timesClose out projects fully including completion confirmation, documentation, and handoff to invoicing2. Field Crew + Internal Communication Bridge (Spanish Execution Layer)When field crews (Spanish-speaking) report issues, immediately translate, clarify, and coordinate resolution with internal managersWhen internal instructions are unclear, actively confirm with both sides instead of waitingMaintain continuous Slack, WhatsApp, CRM communication flow without delaysPrevent miscommunication between office planning and field executionStep into live coordination issues when crews are blocked or instructions conflict3. Client Communication & Call HandlingWhen client inquiries or calls come in, respond immediately or route with full contextHandle overflow calls without letting opportunities drop or responses delayTranslate technical field updates into clear client-facing communicationManage expectations around timelines, delays, scope, and execution statusPrevent client confusion by proactively updating before they request status4. Project Recovery & Bottleneck ResolutionWhen projects stall, identify exactly where breakdown occurred (crew, materials, scheduling, approval, CRM gap)Step into stalled workflows and re-activate progress through direct coordinationEscalate only after attempting resolution with full context and documentationTrack recurring bottlenecks and flag systemic issues to leadershipEnsure no project remains “inactive” without clear ownership and next step5. AI-Assisted Estimating (Execution Support Function)When small project requests come in, use AI estimation tools to generate quick structured cost outputsInput accurate field data into estimation templates without deviationValidate estimates against known constraints before submissionEnsure estimates are delivered fast enough to support sales conversion cyclesFlag inconsistencies or missing data instead of guessing6. Project Handoff & Closure ExecutionWhen field work is completed, confirm completion with crews and internal stakeholdersEnsure CRM status matches real-world completionTrigger invoicing handoff workflows through QuickBooks visibility processConfirm that no project is left open after completionMaintain clean closeout records for every jobRequirements (Non-Negotiable)Fluent English and Spanish (spoken and written) — required for direct field crew coordinationProven experience in project coordination, construction ops, or field-based execution rolesAbility to manage multiple live projects simultaneously without losing detailStrong comfort communicating directly with field crews and clients under pressureExperience using CRM systems for real-time operational trackingAbility to resolve issues independently before escalationStrong tolerance for fast-paced, high-interruption operational environmentsMust be proactive—waiting for instructions is a failure modeMust be comfortable operating across unclear or partially built systemsCandidates without real operational coordination experience in fast-moving environments will not succeed.ToolsInternal CRM (custom-built)Slack (primary coordination)WhatsApp (field communication)Questblue (calls)Google WorkspaceQuickBooks (visibility only)AI estimating toolsWhat We Actually Care AboutYou keep projects moving even when communication is incompleteYou close gaps between field reality and system recordsYou translate chaos into structured next stepsYou communicate clearly with both field crews and clientsYou prevent small delays from becoming project failuresYou take ownership of stalled execution without waiting for escalationWhat This Role Is NOTNot a passive project tracking assistantNot a dispatcher who only forwards messagesNot a customer support role answering ticketsNot a role where managers must tell you every next stepNot a purely administrative CRM update positionPosition DetailsFully remoteContractor roleUS-aligned working hours required for real-time coordinationHigh-volume construction operations environmentFast-paced, technical workflow with live field dependenciesApplication InstructionsRespond to this scenario:A field crew reports they completed a sign installation, but:client says signage is incorrectCRM shows “completed”internal manager is unaware of any issuecrew is already moving to next siteExplain:What you do in the first 30 minutesHow you correct CRM vs field reality mismatchWho you contact and in what orderHow you prevent recurrence across future projectsWe are evaluating execution thinking, not writing quality.BenefitsHMOPTOCompetitive Salary
4 months ago