Job SummaryWe are seeking a Paid Online Retail & Marketplace Ops Specialist to manage and optimize advertising campaigns across marketplaces such as Home Depot, Lowe’s, Wayfair, Costco, and Sam’s Club. The role includes overseeing backend operations, monitoring KPIs, generating performance insights, and ensuring product listings remain accurate and compliant while aligning ad strategy with broader e-commerce goals.Core TasksBuild, launch, and optimize retail media campaigns (Sponsored Products, Sponsored Brands, Display, Video) across marketplaces including Home Depot, Lowe’s, Wayfair, Costco, and Sam’s ClubManage backend marketplace operations: product listings, content updates, pricing adjustments, keyword optimization, compliance checks, and inventory alignmentMonitor campaign KPIs (CTR, ROAS, ACoS, conversion rates) and provide actionable insights for ongoing performance improvementsPartner with sales, merchandising, and marketing teams to align advertising strategy with broader e-commerce goalsGenerate weekly and monthly reporting on ad spend, ROI, and operational metrics to guide budget allocation and strategyTroubleshoot campaign or listing issues within seller portals (Wayfair Partner Home, Home Depot Supplier Hub, Lowe’s Marketplace, Sam’s Club MAP, etc.)Track and boost organic ranking on various platforms using native platform toolsMust-Haves3+ years of hands-on experience managing retail media ads (e.g., Amazon Advertising, Walmart Connect, Wayfair Sponsored Products, Home Depot Retail Media, etc.)Strong working knowledge of PPC campaign structures (keyword targeting, bidding strategies, budget pacing, A/B testing)Experience with seller backend systems (Wayfair Partner Home, Mirakl-based platforms, or similar)Analytical skills with comfort using Excel/Sheets and reporting dashboards to evaluate KPIs and make optimization recommendationsDetail-oriented approach to maintaining clean product catalogs and ensuring compliance with platform requirementsStrong communication skills in English, both written and verbalAbility to work full-time CSTNice-to-HavesAgency or multi-brand experience with a track record of scaling campaigns across multiple marketplace
