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18 days ago
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Requirements and responsibilities
We are seeking dedicated and qualified RNs to join our team as Remote Contingent Hurricane Response Inbound Phone Agents. In the event of a hurricane or natural disaster, our company, Cortex, is committed to providing efficient and compassionate insurance claim assistance to those affected. As part of our contingency plan, we are establishing a remote call center to handle incoming calls related to insurance claims during such times.Job Description:As a Remote RN Contingent Hurricane Response Agent, you will play a critical role in assisting individuals who have been impacted by hurricanes and are seeking insurance claim assistance. Your primary responsibility will be to handle inbound phone calls, listen empathetically to policyholders' claims, gather essential information, and provide guidance on the claim process. You will need to swiftly adapt to our platform and effectively communicate the necessary steps for claim submission.Qualifications:Current and active US RN licenseReside within the United StatesWillingness to accept a temporary contract in the event of a hurricane or natural disasterAvailability to complete an 8-hour training course and commence work within 72 hours of activationExcellent communication skills to interact with policyholders with empathy and professionalismQuick learner with the ability to adapt to new platforms and technologies rapidlyComputer savvy, capable of navigating new systems efficientlyResponsibilities:Receive and manage inbound phone calls from policyholders affected by hurricanesGather accurate and detailed information about insurance claimsProvide clear and concise guidance on claim submission proceduresDemonstrate empathy and professionalism while assisting individuals during challenging timesCollaborate with team members to ensure efficient call handling and issue resolutionBenefits:Type: Contractor 1099Location: Remote (within the US)Pay Rate: $25/hourContract: TemporaryOpportunity to contribute to disaster response efforts and provide valuable support to those in needFlexible remote work arrangement, allowing you to work from the comfort of your own homePay rate of $25 per hour for 1099 contractor positionTraining and resources provided to ensure your success in the roleExperience in a high-stakes, fast-paced environment that enhances your communication and problem-solving skills
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