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What this job can offer youThe Mobility team embodies Remote’s dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows Remote and its clients to secure top global talent, and their commitment to risk management and clear stakeholder communication is commendable. They improve processes for compliance in remote work and business travel, keeping Remote at the global mobility forefront.Their collaborative approach with vendors and focus on top-notch relocation logistics guarantee seamless transitions for Remote employees, enhancing Remote’s global mobility programs and affirming its leadership in the global talent market.Join Remote at a pivotal time and contribute significantly as a Mobility Specialist within our Onboarding and Mobility team. This role offers the unique opportunity to impact the global employment landscape directly.What you bringProven experience in immigration compliance, global mobility, or similar roles, particularly with a focus on immigrationA comprehensive understanding of immigration procedures and the typical processes involved in ensuring immigration complianceAbility to thrive in a fast-paced and dynamic work environmentAbility to demonstrate composure and efficiency under pressure, maintaining high-performance standards during seasons of increased workloadsExperience in the technology sector or a company undergoing rapid growth and scaling is highly desirableFlexible and adaptable team player who can seamlessly shift in response to evolving priorities or changing processesDemonstrated customer-facing experience, with a strong emphasis on communication skills and the ability to engage effectively with diverse client basesA strong interest in expanding knowledge of global immigration laws, eager to develop expertise.Experience working remotely and/or asynchronously with minimal oversight is an advantageMust write and speak English fluently (additional languages are a plus)Key Responsibilities Provide legal and strategic guidance to clients on immigration compliance service delivery.Monitor and control Remote products and services for immigration compliance.Establish, maintain, and strengthen relationships with clients and internal stakeholders.Seek, control, and establish in-house immigration services to increase revenue generation, efficiency, and customer satisfaction.Analyze, prepare, and submit visa/work permit applications.Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation.Appropriately handle escalations, analyze when the senior-level review is required, determine solutions, and guide stakeholders to a timely resolution.Guide for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases.Control case statuses by effectively utilizing case management and billing systems.Apply immigration knowledge to provide solution-based responses when dealing with complex client cases.Be a team player who can work autonomously and take ownership of day-to-day tasks.Proactively improve processes through automation and documentation.PracticalsYou'll report to: Mobility ManagerTeam: MobilityLocation: APACStart date: As soon as possibleBenefitsOur full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:work from anywhereflexible paid time offflexible working hours (we are async)16 weeks paid parental leavemental health support servicesstock optionslearning budgethome office budget & IT equipmentbudget for local in-person social events or co-working spacesHow you’ll plan your day (and life)We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.If that sounds like something you want, apply now!
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