Business Analyst (Salesforce Marketing Cloud) at Ndax Canada Inc. | Torre

Business Analyst (Salesforce Marketing Cloud)

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Full-time

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Remote (for United States residents)
Shared by
Paulina Romero Moreno
7 days ago

Responsibilities


We’re looking for someone with hands-on experience in Salesforce Marketing Cloud who can confidently operate at the intersection of business, technology, clients, and development teams.💡 Your impact:Gather and analyze business & technical requirementsCommunicate with clients and internal stakeholdersDefine and manage project scopeCreate BRDs, SRS, user stories and acceptance criteriaParticipate in acceptance testingAnalyze business processes and identify improvement opportunitiesCoordinate stakeholder expectationsMake sure delivered solutions support real business goals🎯 What we’re looking for:4+ years of Business Analyst experienceHands-on experience with Salesforce Marketing CloudStrong business & system analysis skillsUnderstanding of software development processesExperience with CRM integrations, including Salesforce ↔ CRM, ERP and third-party systemsStrong requirements documentation skillsExcellent communication and negotiation skillsExperience with acceptance testingEnglish — B2+✨ Nice to have:Enterprise CRM ecosystem experienceUnderstanding of marketing automation processesExperience working with international distributed teams