Supervisor Insurance/Billing/Collections at Washington University in St. Louis

Position handles the day to day operations of providing assistance to staff working with insurance matters, supervising, advising and overseeing posting, collections, and/or reimbursement functions, and counseling patients and/or families on options for financial assistance.Primary Duties & Responsibilities:Communicates policies and educates staff on billing issues to promote efficient flow of billing process.Counsels patients on financial and other issues regarding accounts management.Advises department managers on collection issues that arise.Handles missing charge ticket list, locating missing ticket and generating another ticket if needed.Works with pharmacy for appropriate drug pricing when not available in system.Monitors and updates monthly collection totals in department.Advises affected areas on diagnoses, prices and charges for special batches.Participates in selection process of new employees, training, supervising and evaluating employees; informs employees of changes in the department.Assists with coverage in staff areas during illness/vacations; back-up for HMO/PPO Representative.Assists IBC team with special projects.Working Conditions:Job Location/Working Conditions:Normal office environment.Physical Effort:Typically sitting at a desk or table.Repetitive wrist, hand or finger movement.Equipment:Office equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as

Supervisor Insurance/Billing/Collections

Emma

Responsibilities

Skills wanted:

Language(s) required:

About Washington University in St. Louis:

washu.edu/

Admin access needed