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Who we areSamsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.About the role:As a Sales Engineer at Samsara, you’d be an integral part of a diverse team working to help modernize essential industries through the application of cutting edge IoT solutions. Your work would directly contribute to a cleaner, more efficient and productive supply chain by creating safer roadways, reducing fuel consumption and emissions, and providing a consolidated platform for connecting operations.Your daily customer engagements include conversations around how IoT can positively impact logistics management, workplace safety programs, fleet maintenance strategies, global asset management, and regulatory compliance. This means a successful SE at Samsara will develop a thorough understanding of the application of IoT hardware and sensors, hands-on hardware installation strategies, managing data collection over carrier networks, presenting a robust cloud infrastructure, and building third-party system integrations (via our open API) to ensure the best technical solution is presented to Samsara customers.This is a remote position open to candidates residing in the Southeast region of the United States except for San Francisco Bay Metro, New York City Metro and Washington DC Metro. This position requires travel up to 50% of the time and proximity to an international airport is preferred.In this role, you will:Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.Articulate to prospects how businesses like theirs use Samsara today to solve challenges common to their industry.Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc.Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans.Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use.Open the door for deeper entrenchment into accounts (integration, upsell, cross sell) by becoming a consultant to your customers.Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices.Minimum requirements for the role:Bachelors’ of Science degree from a 4 year accredited university2+ years experience working with customers in a pre-sales, customer success, or customer/product support capacityAbility to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change managementAbility to explain complex technical concepts to non-technical audiencesPrevious experience managing hardware and/or software product evaluationsBasic understanding of electronics and electrical systemsExperience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systemsAn ideal candidate also has:Bachelor's of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related disciplineWork experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent languageWork experience building solutions leveraging open API’sUnderstanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applicationsHobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)Consistent track record of success selling complex technical solutions through strategic sales cyclesTotal RewardsSamsara’s compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company.Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more.Flexible WorkingAt Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements.
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