We are looking for a Sales Training & Development Lead who is passionate about developing sales professionals, improving performance, and building a strong coaching culture. In this role, you will design and deliver training programs, facilitate daily role plays, analyze sales performance, and create targeted development plans that help sales teams improve their skills and achieve business goals.
Key Responsibilities:
- Design and deliver sales onboarding and continuous training programs for new and existing sales professionals.
- Facilitate daily role plays and Hyperbound skill enhancement sessions focused on script delivery, objection handling, confidence, and appointment setting.
- Analyze sales scorecards and performance data to identify skill gaps and training opportunities.
- Develop and maintain monthly and quarterly training calendars based on business needs and performance trends.
- Listen to recorded sales calls and assess script adherence, call structure, rapport-building, objection handling, tone, and professionalism.
- Create coaching plans and targeted learning paths based on individual and team performance.
- Continuously improve sales training materials, modules, scripts, and learning activities.
- Lead and mentor Trainers to ensure consistent coaching and training standards.
- Collaborate with the Director of Growth Training and Training Managers to align training initiatives with company goals.
- Monitor training effectiveness using KPIs such as appointment rates, conversion rates, sales productivity, sales velocity, and close rates.
- Help build a strong talent bench of high-potential sales professionals for future leadership opportunities.
- Promote a culture of accountability, continuous improvement, teamwork, and excellence.
Ideal Candidate Profile:
- A dynamic and confident facilitator who can engage sales teams.
- A strategic thinker who can turn performance data into actionable training plans.
- A passionate coach and mentor who enjoys helping others improve.
- Comfortable working in a fast-paced, metrics-driven sales environment.
- Strong in communication, presentation, and interpersonal skills.
- Experienced in sales training, coaching, facilitation, or sales leadership.
- Able to analyze performance metrics and identify opportunities for improvement.
- Adaptable and proactive in developing new training strategies and activities.
