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Posted 5 months ago
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About TokuEvery company in the world runs payroll. But the rails underneath it haven’t changed since the 1970s.Toku is building what comes next - infrastructure that makes payroll work the way the internet does: instantly, globally, and without unnecessary friction.We enable companies to pay teams in stablecoins, fiat, or tokens - without switching systems, retraining staff, or giving up compliance. With one API, Toku connects into platforms like ADP, Gusto, or Workday, and upgrades the back end to move money in seconds instead of days.We're building the future of payroll and we're just getting started.To learn more, check our website.Toku is seeking a Customer Success Manager to own a portfolio of clients and guide them through the entire customer lifecycle, from onboarding and implementation to ongoing HR, payroll, and benefits operations. This role combines high-touch account management with operational expertise, requiring you to solve complex compliance challenges while driving process improvements in a fast-scaling startup environment. You’ll be the primary point of contact for your clients, partnering closely with cross-functional teams to deliver a consistent, compliant, and exceptional experience. You will also be instrumental in building the resources, processes, and automation that will allow the CS function to scale.We are an AI-first company, ideal for someone who thrives with limited playbooks, builds structure quickly, and moves seamlessly between strategy and execution.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)