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Posted 4 months ago
Requirements and responsibilities
What You’ll DoOwn the Customer Lifecycle – Onboard, train, and support new customers to ensure fast time-to-value.Drive Adoption – Help customers deploy XR at scale by guiding them through best practices, use cases, and product capabilities.Monitor Account Health – Keep tabs on usage data, adoption milestones, and potential churn signals.Solve Problems – Be a trusted advisor, helping customers navigate technical, strategic, and operational challenges.Grow Accounts – Identify expansion opportunities and work with Sales to execute upsell strategies.Be the Voice of the Customer – Relay feedback to Product, influence the roadmap, and help shape the future of ArborXR.Lead QBRs & Strategy Sessions – Run regular business reviews to track progress, showcase ROI, and align on upcoming initiatives.Support Strategic Programs – Help run customer advisory boards, case studies, and feedback forums.If this sounds like a fit, apply now. And just to make sure you’re paying attention, include your favorite sci-fi movie in your cover letter. (Spam filter!)
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