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Posted 5 months ago
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About USFounded in 2018, with employees across the world, The Block is the leading research, analysis, and news brand in the digital asset space. The Block's team spans 5 continents and 15+ time zones, covering the global cryptocurrency space 24/7. At The Block, we see digital assets as a ubiquitous part of the future. As this space continues to evolve, we view our role as the trusted moderator and authoritative voice for those who invest in, work with, make decisions about, or seek to understand digital assets. The Block delivers deep insight into how the emerging digital assets sector interacts with traditional finance, technology, governments, and markets. We reach hundreds of thousands of technologists, financial market participants, Fortune 500 professionals, global service providers, policymakers, and more through our main website, dedicated Research Portal, podcast, and events.Why Join The BlockShape the narrative of crypto education, media, and researchJoin a company that's respected in the space and has the audience, platform, and reach to move marketsWork remotely with a high-performance team that values ownership, speed, and clarityBe part of a business that's expanding beyond media into SaaS, certification, and enterprise offeringsCompetitive comp, equity, and benefits packageAbout the roleWe’re looking for a highly motivated, detail-oriented Client Service Associate to support our sales and client management efforts. In this highly versatile role, the successful candidate will work directly with our clients to execute and optimize advertising and media campaigns, help research and validate high-quality leads, and support the sales team with the ideation and development of client proposals. This role offers broad exposure to both sales development and digital media operations in the fast-growing crypto industry.What you'll doWork directly with our clients to assist in launching, monitoring, and optimizing media and advertising campaignsTrack engagement metrics such as clicks, leads, impressions, and conversionsAnalyze the behavioral patterns of ad-click audiences to identify shared pain points, and translate these insights into actionable sales tools like scripts and Battle Cards for more targeted client engagementsLaunch, monitor, and improve campaignsWork closely with the sales and campaign teams to to improve lead quality and conversionSupport the sales team with the ideation and development of client marketing campaigns and proposalsConduct detailed research to identify and compile potential leadsValidate lead data to ensure accuracy and relevancePrioritize and qualify leads based on established criteriaMaintain and update lead databases with accurate and current informationStay informed about industry trends and key market playersWhat You'll BringWe’re looking for someone who has:Familiarity with crypto or digital media platformsExperience in Business Development and Campaign ManagementBachelor’s degree in Business, Marketing, Economics, Data Science, or related fieldsStrong interest in digital advertising and the blockchain or crypto industry.Self-motivated with strong initiative and the ability to work independently.Excellent research, analytical, and organizational skills.Effective written and verbal communication skills.Proficiency in Google Slides / Figma, Excel, CRM platforms, and online research tools.Bonus if you have:Familiarity with Salesforce, Apollo and other prospecting toolsWhat Success Looks LikeAfter 3-6 months in this role, you will have:Deep, direct exposure to and relationships with the biggest names in the crypto spaceActively supported campaign launches and optimizations, completing all assigned campaign tasks with accuracy and consistencyManaging outreach workflows, maintaining consistent communication with prospects, and supporting Account ExecutivesGained hands-on experience supporting campaign setup and monitoring, becoming familiar with how digital advertising campaigns operate within the crypto industryEstablished smooth collaboration routines with the sales and campaign teams through proactive communication and reliable follow-through.Built confidence in independently researching and validate lead data to ensure accuracy and relevanceWork location & AuthorizationCandidates must have the legal right to work in the country where they reside or where this role is based without sponsorship.Compensation & BenefitsWe offer competitive, location-based compensation. Our total rewards include:Remote work flexibilityPaid time off (local holiday policies respected)Health and wellness benefits (varies by location)Flexible PTOWorking Hours & Time ZonesYou’ll primarily collaborate with team members and clients globally. We promote async work but may require some overlap hours.Equal Opportunity StatementThe Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.Pursuant to applicable pay transparency laws, we are disclosing the compensation range for this role. The actual salary may vary based on several factors, including job-related skills, experience, and location.The pay range for this role is:60,000 - 80,000 USD per year (Remote (United States))
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