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We are seeking an Accessibility Support Specialist – Reader/Scribe to support the U.S. Department of Education Office for Civil Rights (OCR). You will assist a blind federal employee by providing individualized reading, proofreading, and administrative support in a remote setting. Responsibilities include reading inaccessible materials, reviewing documents produced by assistive technology, retrieving digital files, conducting minor research, and supporting routine clerical tasks in accordance with federal accessibility and confidentiality standards.This is a full-time remote opportunity; applications are reviewed as they are received, apply today!RESPONSIBILITIESRead printed and electronic materials that are inaccessible to assistive technologyProofread documents generated by assistive technology for accuracy and formattingRetrieve and organize electronic and physical files as requestedConduct minor research when websites or platforms are inaccessibleType business documents such as letters, memoranda, and reportsAssist with timekeeping and personnel-related formsSupport clerical functions such as document preparation and filingCarry packages, electronics, and files if working onsiteInterpret and describe visual materials such as graphs and chartsHighlight and summarize content in lengthy or complex documentsCommunicate clearly and consistently with the supported employeeCoordinate tasks in alignment with the employee’s work scheduleUse Microsoft Office programs and common Windows-based applicationsOperate assistive technology tools as needed to support accessibilityMaintain confidentiality of personal and work-related informationKNOWLEDGE, SKILLS, & ABILITIESKnowledge of how to work with blind and low-vision individualsKnowledge of reading service techniques for individuals with disabilitiesKnowledge of English grammar, spelling, punctuation, and usageKnowledge of assistive technology for blind individuals (e.g., screen readers)Knowledge of Microsoft Word, Excel, and related Windows-based toolsSkill in proofreading and editing digital documentsSkill in summarizing and condensing information from complex materialsSkill in typing and keyboarding at a professional levelAbility to interpret and describe visual or non-verbal contentAbility to communicate effectively and respectfullyAbility to perform minor research tasks for inaccessible contentAbility to organize documents and assist with light filingAbility to understand and work with professional terminologyAbility to perform general clerical tasks accurately and efficientlyExceptional oral communicationStrong organizational habitsPREFERRED EXPERIENCEExperience supporting blind or low-vision individualsEDUCATIONHigh school Diploma or equivalent requiredUndergraduate degree preferredLOCATIONLos Angeles, California (Remote services permitted)TELEWORKTelework is availableMust be able to support Pacific Time work hoursCLEARANCEU.S. citizenship is required as it supports the U.S. federal governmentCLIENTDepartment of EducationTRAVELTravel is not requiredWORK HOURSMonday – FridayBetween 7:15 a.m. & 3:45 p.m. Pacific Time (the schedule cannot deviate from this Pacific Time schedule)EMPLOYMENT CLASSIFICATIONEmployment Classification Eligibility — Non-ExemptRELOCATIONNot eligible for relocation benefitsKMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.
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