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10 days ago
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Requirements and responsibilities
The CompanyAt Nylas, we specialize in making it easier for developers to add email, calendar, and contact management features into their applications. We provide APIs, which streamline the integration of these functionalities, ensuring they are secure and effective. This enables better, safer, and more reliable communication within apps.Supporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas plays a pivotal role in how digital communication tools are built and utilized. Our technology spans various sectors, from healthcare to education, simplifying the complex process of app development related to communications. By reducing the barriers in communication technology, we empower developers to innovate and enhance user interaction across platforms.The RoleWe're looking for an experienced Sr. Developer Advocate Engineer to help shape how developers discover, build with, and advocate for Nylas.This is a foundational hire and an opportunity to rebuild and redefine our Developer Relations function. You'll serve as a bridge between our engineering teams and the broader developer community, helping establish Nylas as a trusted voice in APIs, AI, communications infrastructure, and developer tooling.You'll create technical content that developers actually want to read, represent Nylas at conferences and industry events, engage with developer communities online, and bring valuable feedback back into our product organization. You'll help tell our story, influence industry conversations, and ensure developers have an exceptional experience building with Nylas.This role sits within the Marketing organization and partners closely with Engineering, Product, and Developer Experience teams. We're looking for someone who can operate independently, build programs from the ground up, and become a visible advocate for both our platform and our developer community.What You'll DoDeveloper Advocacy & Community EngagementRepresent Nylas at conferences, meetups, webinars, podcasts, and industry eventsBuild relationships with developers, partners, customers, and influencers across the ecosystemEngage authentically in developer communities including Reddit, Hacker News, Dev.to, Discord, GitHub, X/Twitter, Stack Overflow, and emerging platformsAct as a public-facing technical ambassador for Nylas and help strengthen our presence within the developer communityIdentify opportunities for Nylas to participate in relevant industry conversations and trendsTechnical Content & Thought LeadershipCreate high-quality technical content including blog posts, tutorials, videos, demos, presentations, sample applications, and code walkthroughsMonitor industry trends and conversations to identify opportunities for Nylas to contribute meaningful perspectivesDevelop thought leadership around APIs, AI agents, communications infrastructure, developer productivity, integrations, and emerging technologiesTranslate complex technical concepts into content that resonates with developers at every stage of their journeyPartner with marketing to amplify technical content and increase engagement with developer audiencesDeveloper Experience & Product InfluenceChampion the developer experience across onboarding, implementation, and long-term adoptionGather feedback from customers, prospects, community members, and partners and translate it into actionable recommendationsServe as the voice of the developer internally, helping engineering and product teams understand developer pain points and opportunitiesAdvocate for improvements to APIs, SDKs, tooling, onboarding flows, and overall developer usabilityHelp shape the roadmap by bringing real-world developer insights back into the organizationDeveloper Education & ResourcesCreate tutorials, quick starts, guides, workshops, and sample applications that help developers get value from Nylas quicklyIdentify gaps in developer education and self-service resources through community engagement and customer feedbackCollaborate with engineering and product teams to ensure developers have the resources they need to be successfulContribute to developer-facing content and documentation when it improves the overall developer experienceDeveloper Tools & Web PresenceBuild and maintain code samples, demos, and integrations across JavaScript, Python, and GoContribute to SDKs, developer tooling, and developer-facing experiences where neededPartner with marketing to improve developer-focused web experiences and technical content discoverabilityStay informed on evolving search and AI discovery trends and help ensure technical content reaches the right audiencesWhat You Must Bring5 years of experience in Developer Relations, Developer Advocacy, Solutions Engineering, Technical Marketing, or a similar developer-facing roleStrong software development skills and proficiency in JavaScript, Python, and GoDeep understanding of APIs, OAuth, webhooks, authentication, and modern integration patternsExceptional written communication skills with experience creating content for technical audiencesExperience speaking publicly through conferences, meetups, webinars, workshops, podcasts, or online contentStrong instincts for developer communities, industry trends, and emerging technologiesAbility to identify compelling stories and turn technical concepts into engaging contentExperience collaborating across engineering, product, marketing, and customer-facing teamsComfort operating independently and building programs, processes, and relationships from the ground upFamiliarity with how developers discover, evaluate, and adopt new technologiesWillingness to travel for conferences, customer events, and industry engagementsNice to HaveExperience building or scaling a Developer Relations programFamiliarity with AI agents, LLM applications, and the broader AI ecosystemExperience creating video content, workshops, livestreams, or technical coursesOpen-source contributions or a visible technical portfolio, blog, newsletter, or community presenceExperience contributing to SDKs, developer tools, or API platformsFamiliarity with developer-focused analytics, search, or content performance toolsExperience mentoring advocates, contractors, or community contributorsInterview Process (subject to change)Round 1: 30 minute Google Meet discussion with the hiring managerRound 2: Take home assignment to be followed by a 60-minute Google Meet panel discussionRound 3: 45 minute Google Meet interviews with 3-4 team members (max 4 hours).During the various discussions, candidates selected to meet with us are strongly encouraged to not only discuss their knowledge, skills, experience, and abilities but also to showcase examples of their current or previous work. We expect you to clearly outline the "what," "why," and "how" behind your contributions.Actual compensation will be determined based on individual qualifications, which are objectively assessed during the interview process. Factors influencing salary include knowledge, skills, experience, and abilities.Nylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.
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