Virtual Sales & Admin Assistant at HomeProCleaners

Company Overview: - We are a growing residential and commercial cleaning company based in Mill Creek, Washington, serving the greater Snohomish County area. - We are a family-owned business built on reliability, quality, and great customer relationships. - As we expand, we are looking for a motivated Virtual Sales and Admin Assistant to help us grow our client base and keep operations running smoothly. Role Overview: - You will be the first point of contact for many of our potential customers. - You will reach out to warm leads and cold call businesses to generate commercial cleaning opportunities. - You will follow up on quotes and help convert inquiries into booked jobs. - You will play a key role in building our team by recruiting and interviewing cleaner candidates. - You will support day-to-day administrative tasks that keep our operations organized and our clients happy. - This is a dynamic role that combines sales, recruiting, customer service, and operations. - We are looking for someone confident on the phone who enjoys building relationships, takes initiative, and is excited to help grow a fast-growing cleaning company. Sales and Outreach Responsibilities: - Make outbound calls to leads generated from our marketing channels including Google, Facebook, and Thumbtack. - Follow up with prospects who have requested quotes but have not booked. - Reach out to realtors and property managers to introduce our services and build referral relationships. - Respond to inbound inquiries via phone and email in a timely, professional manner. - Track lead status and update CRM records in Zoho CRM. Administrative Support Responsibilities: - Assist with scheduling and coordinating cleaning appointments. - Send follow-up emails and confirmations to clients. - Help manage online reviews and respond to customer feedback. - Support social media posting and basic content scheduling as needed. - Perform general administrative tasks as assigned. Qualifications: - Proven experience in a sales, customer service, or virtual assistant role. - Confident, friendly, and professional phone manner comfortable making cold and warm calls. - Strong written and verbal communication skills in English and Spanish. - Highly organized with excellent attention to detail. - Self-motivated and able to work independently with minimal supervision. - Experience with CRM tools such as Zoho CRM. - Familiarity with scheduling or operations tools such as Connecteam or QuickBooks. - Experience in the home services industry is a bonus but not required. Benefits: - Flexible remote work schedule. - Supportive, family-oriented team culture. - Opportunity to grow with a business that is scaling quickly.

Virtual Sales & Admin Assistant

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

Oluchi Assumani Verified

Oluchi Assumani Verified

About HomeProCleaners:

mission:

www.homeprocleaners.com/

Admin access needed